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Visit your Canterbury-Bankstown Library

Find your local library branch and answers to frequently asked questions

Frequently asked questions

Some important information you should know about our libraries.

Visit any of the nine libraries in Canterbury-Bankstown and present your photo identification, showing your full name and address, to any of our staff who will give you a short registration form to fill out.

You can also join online to use our eLibrary immediately and reserve items from our physical collections, but you will still need to visit any Canterbury-Bankstown library in-person to obtain full membership status.

After completing the form, you will then receive your Canterbury-Bankstown library card!

Yearly membership renewal is required to ensure your details are up to date, but we’ll remind you via email one month before expiry.

You can borrow up to 25 physical items from our libraries for 21 days. 

You can also renew your loans 2 more times, for an additional 42 days, totaling to a maximum of 63 days. This excludes HSC resources and if there are reservations for your borrowed items by other library members.

To renew items, you can do so via:
• your account on the library app
• online after logging into your account: cb.city/LibCat
• calling or visiting any 9789 9423
• visiting or contacting any of our libraries during opening hours

You can return library items at any of our nine libraries - even if you borrowed them from a different Canterbury-Bankstown Library location!

If you need to return library items after opening hours or when our libraries are closed on public holidays, visit Campsie, Bankstown, Riverwood and Chester Hill Library for 24/7 returns or at Lakemba Library after hours.

​​​​​​​​​​​​Of course! Children and youth under 16 years must have their parent's authority to join the library. 

Parents must show their ID and Medicare card, that has both the parent's and child's name, to library staff and fill out a registration form.

For more details, download our Library Services Policy. [ PDF, 232.1 KB]  

Children 11 years and younger must have their parent or legal guardian with them at all times in the library.

Under Council's Library Services Policy, which came into effect on 1 July 2018, parents/guardians of children under 12 years of age must remain on library premises. 

Lost physical cards can be replaced at a cost of $5 with photo ID/proof of name and address. 

Alternatively, download our FREE library app onto your phone/device, log-in to your member account, then you can save your library card on your phone/personal device for FREE!

You're welcome to bring water. Food and other drinks are not allowed in our libraries.

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