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Privacy statement

Your privacy is important to Council

This privacy statement provides information about the personal information that Council collects, and the ways in which  Council may use that personal information. Council will take all reasonable and appropriate steps to protect the privacy of individuals as required by law.

Personal information collection

Council may collect and use the following personal information:

  • information about your use of this website (including but not limited to IP address, page(s) visited and links used);
  • information that you provide for the purpose of registering with the website (including but not limited to your name, address, phone number and email);
  • information about transactions carried out on this website (including but not limited to credit card details, name, address, phone number and email);
  • information that you provide for the purpose of subscribing to the website services (including but not limited to name, address, phone number and email); and
  • any other information that you send to Council.
Using personal information

Council may use your personal information to:

  • administer this website;
  • personalise the website for you;
  • enable your access to and use of the website services;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you Council communications; and/or
  • gather data for analysis.
Your Consent

By using this website, you consent to  Council disclosing your personal information to its agents or sub-contractors for the purposes referred to above. If you do not consent to any such disclosure, please contact Council at the address provided below.

Council may also disclose your personal information to the extent that it is required to do so by law, including in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. 

Securing your data ​

Council will take reasonable technical and organisational precautions to prevent the loss, misuse, unauthorised access or alteration of your personal information.

Council will take reasonable steps to securely store all personal information you provide on its secure servers, where it is deemed necessary.

Information relating to electronic transactions entered into via this website will be protected by encryption technology. 

Updating this statement ​

Council can update this Privacy Statement by posting a new version of it on this website. It is your responsibility to check the website for any such changes to ensure that you are familiar with them. 

Other websites

This website contains links to other websites.

Council is not responsible for the privacy statements or practices of any third party. 

Contact the City of Canterbury Bankstown

If you believe we have not complied with this Privacy Statement or have any questions about this Statement in general, you can contact Council in writing by email or by post to:

Chief Executive Officer
City of Canterbury Bankstown 
P.O. Box 8 


While all reasonable care has been taken to ensure the information contained on our websites is up to date and accurate, no warranty is given that the information contained within our sites is free from error or omission. Please verify the accuracy of the information prior to using it.

Note: The information shown on our websites is copyright of the Canterbury-Bankstown Council.