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Policies provide Council with guidance on key issues affecting the Canterbury-Bankstown Local Government Area and contain important principles that are considered during the decision making process.
Canterbury-Bankstown policies have been developed to align with Council’s Strategic Planning Framework and the seven destinations which reflect the vision for CBCity 2036.
Access Council's wide-range of policies, codes and guidelines below to find out how we’re working to improve the lives of our residents.
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📅 Adopted by Canterbury-Bankstown Council on 26 July, 2016
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The Access to Information Policy highlights Council’s approach to public access to information in accordance with the Government Information (Public Access) Act 2009.This Policy demonstrates Council’s commitment to:
The Policy is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 22 May, 2018
The Asbestos Policy outlines Council’s role in minimising exposure to asbestos by providing general advice for residents on renovating homes and developing an approval process for developments involving asbestos. It includes Council’s responsibility in responding to emergencies and incidents due to asbestos and managing asbestos as a waste.
The Policy demonstrates Council’s commitment to safely managing asbestos with the Local Government Area.
The Policy is aligned to the Clean and Green destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 24 October 2017
The Alcohol-Free Zones and Alcohol Prohibited Areas Policy outlines Council’s approach to the inception and review of such zones and areas across the LGA. It includes the public locations of Alcohol-Free Zones and Alcohol Prohibited Areas, Council’s rights and the public responsibilities towards specified zones and areas.This Policy demonstrates Council’s commitment to:
The Policy is aligned to the Safe and Strong destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 26 June, 2018
The Asset Management Policy outlines Council’s approach to managing all assets proposed, owned and administered by Council. It supports Council’s Asset Management Strategy and Asset Management Plans objectives.
This Policy demonstrates Council’s commitment to economically, socially and environmentally sustaining assets for the benefit of the community.
📅 Adopted by Canterbury-Bankstown Council on 26 April, 2022
The Child Safe Code of Conduct establishes Council’s expectations for appropriate behaviour in promoting child safety within the community. It outlines acceptable and unacceptable behaviours from Council staff when engaging with children.
This Policy demonstrates Council’s commitment to:
The Child Safe Code of Conduct is aligned to the Safe and Strong destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 28 February, 2023
The Policy contributes to Council’s existing body of Child Safe policies and procedures and reiterates Council’s commitment to leading and promoting child safety within the community. The Policy is aligned with the Safe and Strong destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 26 November, 2019
The City Relationships Policy provides Council with a criterion on creating relationships and interactions with domestic and international Cities.
It covers three formal relationship types including:
This Policy demonstrates Council’s commitment to bringing economic, social and cultural benefits to the community through relationships with domestic and international cities.
The Policy is aligned to the Prosperous and Innovative destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 22 February, 2022
The Code of Conduct constitutes the central component of Council’s Governance Framework and provides the minimum requirements of conduct for Council officials. It assists Council’s officials to understand and fulfil their duties to act ethically and enhance the public confidence in local government.
This Code demonstrates Council’s commitment to:
The Code of Conduct is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 18 November, 2020
The Model Code Procedures (NSW) supports Council’s Code of Conduct with the requirements to adopt procedures for the administration that incorporates the provisions of the Model Code Procedures. It includes the administrative framework, the management and investigations of code of conduct complaints and procedural irregularities.
The Model is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
The Code of Meeting Practice sets out Council’s approach to all meetings and committees of Councils. It is consistent with the mandatory provisions of the Model Meeting Code for Local Councils in NSW, and covers the requirements of meetings, the rules of debate, voting entitlements, order in meetings and closure of meetings.
This Code demonstrates Council’s commitment to adopting a code of meeting practice that incorporates the mandatory provisions of the Model Meeting Code.
The Code is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 25 September, 2018
The Commercial Use of Footways Policy sets out Council’s principles in managing the commercial use of footways across the LGA. It promotes a balance between public and commercial uses within the street environment, and provides guidelines on Council’s requirements to the use, design and maintenance of commercial use of footways.
This Policy demonstrates Council’s commitment to ensuring an inclusive and engaging to residents and visitors when using shared public spaces.
The Community Advisory Committees and Working Group Charters outline a mandate for and membership of each committee and group provided by Council.
The Charters provide Council with guidance to:
The Charters demonstrate Council’s commitment to consistency and effective delivery of services, policies and programs in accordance with the requirements of the Integrated Planning and Reporting framework.
The Charters are aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
The Community Advisory Committees and Working Groups Guidelines provide a generally consistent framework for the constitution and operation of Community Advisory Committees and Working Groups.
They aim at ensuring community advisory committees and working groups are constituted in a consistent manner and appropriately resourced.
The Guidelines demonstrate Council’s commitment to consistency and effective delivery of services, policies and programs in accordance with the requirements of the Integrated Planning and Reporting framework.
The Guidelines are aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 23 May, 2017
The Community Directional Signal Policy sets out a framework for the provision and installation of community directional signage across the LGA.
It includes the provision, the determining locations, the procedure and the cost for installing and maintaining community directional signage.
This Policy demonstrates Council’s commitment to assisting in accessing facilities that have community benefits.
The Policy is aligned with the Moving and Integrated destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 23 June, 2022
The Community and Engagement Policy outlines Council’s approach to effective engagement with the community within Council activities.
This Policy demonstrates Council’s commitment to developing an ongoing relationship with the community based on trust and inclusivity.
The Policy is aligned with the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
The Complaints Management Policy outlines Council’s approach to managing complaints from the public.
The Policy aims at:
This Policy demonstrates Council’s commitment to delivering effective and inclusive services to the community by courteously dealing with received complaints.
📅 Adopted by Canterbury-Bankstown Council on 27 October, 2020
The Community Gardens Policy outlines Council’s requirements for establishing a community garden by residents across the LGA. It is accompanied by Guidelines for establishing community gardens, and covers the application process, the roles and responsibilities, insurance and removal of community gardens.
📅 Adopted by Canterbury-Bankstown Council on 24 October, 2017
The Community Grants and Event Sponsorship Policy outlines Council’s approach to financial assistance to eligible applicants. It ensures consistency and equity in its administration of financial assistance, and includes the principles underpinning the provision of financial assistance to different programs and donations.
This Policy demonstrates Council’s commitment to supporting positive outcomes that enhance community wellbeing.
📅 Adopted by Canterbury-Bankstown Council on 22 August, 2017
The Contaminated Land Policy provides Council with a framework to managing contaminated land across the LGA. It sets out Council’s approach to contamination issues covered by planning and environmental decision-making processes.
The Councillor and Staff Interaction Policy provides Council with a framework for Councillors when interacting with authorised staff. It aims at assisting both Councillors and staff in establishing positive and effective work relationships and in completing their duties professionally and ethically.
This Policy demonstrates Council’s commitment to maintaining transparent decision making and good governance arrangements by offering five principles to Councillors and staff interactions.
📅 Adopted by Canterbury-Bankstown Council on 24 October, 2023
The Councillor Expenses and Facilities Policy offers Councillors guidance on reasonable and appropriate reimbursement of expenses and provision of facilities to undertake civic duties. It outlines the maximum amount Council will pay for specific expenses and facilities.
This Policy demonstrates Council’s commitment to ensuring accountability and transparency and to aligning with community expectations.
The Councillor Induction and Professional Development Policy outlines Council’s role in providing the Mayor and Councillors with induction and ongoing professional development. It aims at ensuring knowledge support to Councillors and the Mayor to enhance their performance in their civic roles, and covers:
This Policy demonstrates Council’s commitment to developing ongoing professional development program for the Mayor and Councillors to satisfy community expectations.
The Council-related Development Application Policy aims to manage potential conflicts of interest at all stages of the development process for council-related development by Canterbury-Bankstown Council.
This Policy demonstrates Council’s commitment to a development process that is open and transparent, accountable and compliant with its legal obligations, and ensures community awareness of the processes behind determinations.
📅 Adopted by Canterbury-Bankstown Council on 10 May, 2022
The Customer Service Charter outlines Council’s commitment to its community, its service standards and the feedback process. It provides the community with Council’s visions and values and its mission in providing quality services.
This Charter demonstrates Council’s commitment to maintaining highest standards of service as a customer focused organisation.
The Charter is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036
The Drainage Reserves Administration Policy outlines Council’s framework in assessing and processing requests for acquisition and/or disposal of drainage reserve across the LGA. It includes principles, application process, assessment, disposal and associated costs with disposal drainage reserves.
This Policy demonstrates Council’s commitment to applying a transparent and consistent framework in managing all requests.
The Policy is aligned to the Liveable and Distinctive destination of the Community Strategic Plan CBCity 2036.
The Environmental Sustainability Policy outlines Canterbury-Bankstown Council’s commitment to integrating sustainable practices into all local government functions and services. This new Policy provides the guiding criteria and principles that will underpin Council plans, policies and procedures to ensure that Council actively reduces greenhouse gas emissions, reduces waste and manages aquatic and terrestrial ecosystems, to achieve a clean, green and sustainable city.
The Policy is aligned to the Clean and Green destination of the CBCity 2036 Community Strategic Plan.
The Fraud and Corruption Prevention Policy ensures the appropriate mechanisms are in place to protect the integrity, security and reputation of Council. It provides an approach central to the Code of Conduct in preventing and deterring fraud and corruption. It outlines the responsibilities in preventing and reporting fraud and corruption.
The Gifts and Benefits Policy provides guidance on how to respond to offer of gifts, hospitality, or benefits in accordance with the Code of Conduct. It covers different acceptable and unacceptable scenarios of receiving token gifts, hospitality or benefits.
This Policy demonstrates Council’s commitment to preserving its integrity, security and reputation.
The Policy is aligned to the Moving and Integrated destination of the Community Strategic Plan CBCity 2036.
The Heritage Incentives Policy outlines the framework for how Council will provide financial assistance to conserve listed heritage items.
It covers two main heritage programs:
This Policy demonstrates Council’s commitment to promoting awareness and appreciation of heritage across the LGA.
The Hoardings and Scaffolding Policy and Guidelines sets out requirements for when development and building work approach is sought from Canterbury-Bankstown Council for the construction of a temporary structure erected on, adjacent to, or above a public place with the Canterbury-Bankstown LGA. They outline the most contemporary and best practice standards in the design and construction of hoardings.
The Policy and Guidelines demonstrate Council’s commitment to safety and risk mitigation in the public space, by ensuring consistency and best practice in the design, approval, and construction of hoardings and scaffolding.
The Policy is aligned with the Liveable and Distinctive destination of the Community Strategic Plan CBCity 2036.
The Instrument of Delegations outlines the authorities, duties and functions of the Mayor and the CEO. It covers the limitations and application process in accordance with the Local Government Act 1993.
This Instrument demonstrates Council’s commitment to applying a consistent and transparent framework in managing delegations.
The Instrument is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 23 March, 2021
The Investment Policy outlines the framework within which investment principles are to apply to optimise investment returns of Council funds. It covers invested funds, authorised investments and prohibited investments.
This Policy demonstrates Council’s commitment to maintaining a consistent risk and return portfolio where all investment activities are implied.
The Library Services Policy sets out the framework for the provision of library services to residents, community and partners cities across the LGA. It covers membership, collection and borrowing management, access to facilities and services to young, aged and multicultural visitors.
This Policy demonstrates Council’s commitment to providing the community with free and equitable access to information.
📅 Adopted by Canterbury-Bankstown Council on 11 December, 2018
The Local Orders Policy outlines Council’s criteria on animal management, public health and environmental protection. It includes the Local Order Schedule and aims to meet community standards regarding health and safety of land and premises.
📅 Endorsed by the Executive Leadership Team 26 October 2023
The Mandatory Notification of Data Breach Policy (Policy) provides the framework for Canterbury-Bankstown Council (Council) to manage breaches of confidential information, including personal data or health data, held by Council.
The Policy is informed by the Privacy and Personal Information Protection Act 1998 (NSW) that requires Council to provide notifications to the Privacy Commissioner and affected individuals of data breaches involving personal or health information likely to result in serious harm.
📅 Adopted by Canterbury-Bankstown Council on 22 February, 2021
The Markets Policy sets out the principles of approval and operation of markets on land under the care and control of Council. It aims to enhance and support well managed markets contributing to local communities.
This Policy demonstrates Council’s commitment to well managed markets.
📅 Adopted by Canterbury-Bankstown Council on 28 November, 2023
The Policy clearly states who can issue a media release/statement and discuss topics related to Council matters when approached by the media for comment.
This Policy is aligned with the Leading and Engaged destination of the CBCity 2036 Community Strategic Plan.
The Memorials Policy provides guidance for the establishment, maintenance, removal and relocation of memorial objects such as monuments and plaques, and the scattering of ashes on land under the care and control of Council. Council has expanded the policy to include tree planting with respect to appropriateness, public open space location and tree species choice. Memorial trees are intended to commemorate those who have upheld the values of the community and of Council.
📅 Adopted by Canterbury-Bankstown Council on 29 August, 2023
The Mobile Food Vending Vehicles Policy (Policy) provides the framework for the operation of mobile food vending vehicles on Council-owned roads within the Canterbury-Bankstown Local Government Area (LGA).
The Policy aims to ensure that mobile food vending vehicles operate in accordance with relevant legislative instruments and best practice in all aspects of food safety.
📅 Adopted by Canterbury-Bankstown Council on 27 February, 2018
The Naming Policy outlines the principles and requirements for naming parks, roads and public spaces under the care and control of Council. It covers the place naming process and the naming and inauguration of plaques.
This Policy demonstrates Council’s commitment to providing a transparent process in the selection of place and roads names.
The Policy is aligned to the Safe and Strong destination of the Community Strategic Plan CBCity 2036
The Nature Strip Gardens Policy outlines the requirements and expectations for residents to manage a nature strip garden adjacent to their property. It covers the application process, the roles and responsibilities, insurance and the removal of nature strip gardens. The Guidelines include a checklist to be completed by residents before undertaking any Nature Strip Gardening activities.
The Policy and Guidelines demonstrate Council’s commitment to supporting residents to plant and maintain nature strip gardens in accordance to the requirements.
📅 Adopted by Canterbury-Bankstown Council on 29 November, 2019
📅 Adopted by Canterbury-Bankstown Council on 28 February, 2017
The Planning Agreements Policy establishes a fair and transparent framework relating to Council’s use of planning agreements.
It ensures that participants in the negotiation understand their duties to maintain the highest standards of probity, and includes:
This Policy demonstrates Council’s commitment to enhancing flexibility in delivering public benefits by planning agreements.
The Privacy Management Plan outlines the requirements of the Privacy and Personal Information Protection Act 1998 to provide protection for personal information and the privacy of residents. It aims at informing the community about Council’s obligations in relation to their personal information and how will this information be used, stored and assessed by Council.
This Plan demonstrates Council’s commitment to ensuring a transparent and open process of the use and handling of personal information.
The Plan is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 27 April, 2021
The Procurement Policy outlines the principles to be applied when procuring goods and services on behalf of Council.
This Policy demonstrates Council’s commitment to delivering high standards of probity, integrity and equity in its procurement of goods and services.
The Public Interaction and Meeting Disclosure Policy offers guidance for Council officials when interacting with stakeholders. It ensures appropriate public interactions are maintained.
This Policy demonstrates Council’s commitment to ensuring public interactions are open, transparent and ethical.
The Public Interest Disclosures Policy provides guidance on public interest disclosures. It covers the standards of reporting and sets out the importance of maintaining confidentiality.
This Policy demonstrates Council’s commitment to supporting the reporting of wrongdoing and maintaining the reporters’ privacy.
📅 Adopted by Canterbury-Bankstown Council on 27 June, 2017
The Rates and Charges, Debt Recovery and Hardship Assistance Policy outlines Council’s standards in setting sustainable rates and charges to property owners. It ensures an effective management and debt recovery to ratepayers experiencing genuine hardship.
This Policy demonstrates Council’s commitment to transparency, fairness and integrity in the assessment of rates and charges and hardship applications.
The Related Party Disclosures Policy sets out a framework to assist Council with specific disclosure requirements. It aims to minimise the risk of transaction based on related parties’ interests.
This Policy demonstrates Council’s commitment to ensuring appropriate mechanisms and compliance with regulations on related party transactions.
📅 Adopted by Canterbury-Bankstown Council on 28 March, 2017
The Seasonal Allocations of Sporting Grounds Policy outlines Council’s framework in guiding seasonal allocations of sporting grounds across the LGA. It covers the application process and ensures fairness and transparency in assessment and allocations of sporting grounds.
This Policy demonstrates Council’s commitment to meeting community needs and encouraging healthy lifestyles.
The Policy is aligned to the Heathy and Active destination of the Community Strategic Plan CBCity 2036.
The Social Media Policy sets out Council’s position on the appropriate use of social media by staff and councillors.
This Policy demonstrates Council’s commitment to promoting social media engagement in accordance with the Code of Conduct and Child Safety requirements.
The Statement of Business Ethics provides guidance for the requirements when conducting business with Council.
The Statement works in accordance with Council’s Governance Framework and constitutes part of the framework.
This Statement demonstrates Council’s commitment to ensuring ethical and transparent business dealings and based on merits.
The Statement is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.
📅 Adopted by Canterbury-Bankstown Council on 26 June, 2017
The Temporary Access Over Council Land to Private Land Policy outlines Council’s approach to managing temporary access to Council Land for private purposes.
This Policy demonstrates Council’s commitment to protecting all Council land and providing consistent and equitable approach to access requests.
The Unsolicited Proposals Policy outlines Council’s approach to assessing unsolicited proposals. It provides consistency in the assessment of unsolicited proposals that ensures broader community benefit, value for money, optimal outcomes and the highest levels of probity, consistent with public interest.
This Policy demonstrates Council’s commitment to maintaining accountability and confidentiality in the reviewing process.
📅 Adopted by Canterbury-Bankstown Council on 16 October, 2018
The Use of Exotic Animals in Circuses Policy outlines Council’s approach to the welfare of exotic animals in circuses and carnivals operating across the LGA. It covers Council’s requirements for approval of animals and circus sites.
This Policy demonstrates Council’s commitment to providing the community with cultural and social needs in accordance with minimising animals safety risks.
The Vehicular Footway Crossings Policy provides Council’s requirements for the construction and maintenance of vehicular crossings over public footways across the LGA. It covers the application process, the standards and the conditions of approvals.
This Policy demonstrates Council’s commitment to ensuring the road network is safe and of a high quality.
The Policy is aligned to the Liveable and Distinctive destination on the Community Strategic Plan CBCity 2036.
The Waste in Public Places Policy outlines the framework for the use and placement of Commercial and Residential Waste and Bins, Skip Bins, Clothing Recycling bins and Container Recycling Equipment for the container deposit scheme, on land under the care and control of Council.
The Waste in Public Places Guidelines support the Policy in providing requirements to placing residential and commercial waste in public spaces and approvals to skip bins.
This Policy demonstrates Council’s commitment to promoting and improving sustainable waste management.
Click on the buttons below to access policies relating the former Bankstown and Canterbury City Councils:
For more information regarding Council's policies, contact our Customer Service Centre on 9707 9000.
