Rates and Charges, Debt Recovery and Hardship Assistance Policy
The Rates and Charges, Debt Recovery and Hardship Assistance Policy outlines Council's standards in setting sustainable rates and charges to property owners.
It ensures an effective management and debt recovery to ratepayers experiencing genuine hardship.
This Policy demonstrates Council's commitment to transparency, fairness and integrity in the assessment of rates and charges and hardship applications.
The Policy is aligned to the Leading and Engaged destination of the Community Strategic Plan CBCity 2036.