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Measuring performance and reporting

Council uses a number of methods to ensure that we are 'on-track' with community expectations.

Have Your Say: Important Plans for our City!

A range of key planning documents for Council are currently on exhibition for comment until 1 June 2025. These include:

  • The Community Strategic Plan (CB2036);
  • (CBCity2029) incorporating 2025-29 Delivery Program and 2025/26 Operational Plan;
  • The Resourcing Strategy (for Assets, Finance and People/Workforce); and
  • The Community Engagement Strategy.

The plans are important to the whole community. They identify the priorities for the City for the next year through to the next decade, how they will be achieved and how the community can be involved.

To find out more, visit cb.city/HaveYourSay

Measuring our performance allows Council to evaluate, learn and improve. Council uses a number of methods to ensure that we are 'on-track' with community expectations. Regular reporting also provides for the monitoring of Council's delivery of services and programs in line with agreed priorities. ​

Delivery Program and Operational Plan
Delivery Program and Operational Plan

Want to know what’s going on in the City, the different projects happening and where it all fits? 

 

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Resourcing Strategy

The Resourcing Strategy outlines how the City of Canterbury Bankstown will deliver the Community Strategic Plan, CBCity 2036. To reach our vision of a thriving, dynamic and real City, requires the availability of sufficient resources. Resources such as equipment, infrastructure, people, money and time. The Strategy aligns Council's resource allocation to not only support its strategic direction, but to guide and inform Council's decision making going forward. This requires the Resourcing Strategy to include Asset management planning, Long-term financial planning, Workforce management planning.

Financial Management Strategy
The Financial Management Strategy extends for a period of 10 years and provides a guide for future action. 
Asset Management Strategy
The Asset Management Strategy provides strategic guidance for the planning, construction, maintenance and operation of the assets essential for Council to provide services to the community.  
Workforce Strategy
The Workforce Strategy prepares Council to be innovative and resilient. 
Online Asset Management Strategy

Access the online interactive version of the report below which includes maps and dashboards to further explore Council’s Asset management strategies.

Access here
Quarterly reports

Council reports quarterly to show how we are working towards achieving the priorities outlined in the 1 year Operational Plan and the Four Year Delivery Program.

Annual Reports and State of Our City

Below are the City of Canterbury Bankstown's most recent Annual Reports:

2024 State of Our City
 
2023/24 Annual Report
Highlights, achievements and the delivery plan results.
2022/23 Annual Report
Highlights, achievements and the delivery plan results.
2021/22 Annual Report
Highlights, achievements and the delivery plan results.
2020/21 Annual Report
Highlights, achievements and the delivery plan results.
2019/20 Annual Report
Highlights, achievements and the delivery plan results.
2018/19 Annual Report
Highlights, achievements and the delivery plan results.
2017/18 Annual Report
Highlights, achievements and the delivery plan results.
2016/17 Annual Report
Highlights, achievements and the delivery plan results.
Older Reports

The End of Term Report reflects on the progress in implementing the Community Strategic Plan (CBCity 2028) to reach our vision of a Thriving, Dynamic and Real Canterbury Bankstown over the Council term.​
 

2017/21 End of Term Report