Campsie Hub

The Campsie Hub will be built on Council’s existing Customer Service Centre site. The project site is situated in the Campsie Civic Precinct between Beamish and Shakespeare Streets, located at 137-143 Beamish Street, Campsie. The site is currently occupied by the Customer Service Centre and excludes the Orion Centre.

Council’s plan is to create an exciting once-in-a-generation Campsie Hub that will support the needs of residents both now and into the future. The Hub will include a new library, Customer Service Centre, multipurpose community spaces, a large community space which could host Council meetings, staff offices, open public plaza and a modern standalone music centre which includes a recording studio.

Campsie is undergoing exciting change. Over the next 20 years, Campsie will continue to grow and attract new investment in housing and jobs. Community infrastructure, such as the Campsie Hub, will improve services and amenities for existing residents while planning for the growth that’s coming.

The Hub also provides an opportunity to consolidate existing community facilities close to public transport. Centralising services and amenities in the Campsie Hub will boost community engagement and celebrate Campsie’s multicultural identity.

The Campsie Administration Building has exceeded its useful life and now presents significant functional, safety, compliance and condition related challenges. Council explored several options in relation to retaining the building, however received advice that refurbishing or working with existing buildings would have significant financial costs and have limited potential to meet the current and future needs of the community, making redevelopment the most suitable option.

It is important to note that the Orion Centre next to the Campsie Hub is a local heritage item and will remain. The Campsie Hub will support the long-term use of the Orion Centre as a performance space.

As far back as 2007 the former Canterbury Council investigated the feasibility of redeveloping the Campsie Civic Centre Precinct which involved the demolition of the administration building and constructing new administrative offices and central library as part of the redevelopment. This never proceeded and very little funding was allocated by the former Council towards maintaining and/or servicing the building.

The project is 100% funded without any increase to rates or cuts in services.

This significant investment will be funded through multiple funding sources, including the NSW Government’s Western Sydney Infrastructure Grants Program, the Australian Government’s Priority Community Infrastructure Program (for the music hub) and Developer Contributions and Reserves which are dedicated for the delivery of new infrastructure.  It will not impact on Council’s general revenue that funds day to day services.

Yes. The concept design for the new facility went through extensive community engagement from 15 January to 19 February 2025. Overall, there was strong community support for the expanded scope of the Campsie Hub, with many expressing high levels of satisfaction with both the project and its concept design. The community was drawn to the modern look and feel of the design and were excited about the prospect of accessing new facilities with a variety of options for activities. A complete summary of the community engagement outcomes can be found on the Campsie Hub Have your Say Page. 

Yes. Following the community engagement process and based on community feedback received, Council refined the design and made some key improvements which included:

• Updating the southern façade to create a more welcoming plaza and southern entryway
• Modifying the main circulation stair to improve floor connectivity, wayfinding, after-hours access and security
• Relocation of the music centre to the lower ground to enhance sound isolation, streamline after-hours access and security, allowing for a more flexible and open space on the ground floor
• Addition of library spaces to the ground floor to ensure accessibility beyond the upper levels
• Addition of an external reading area to the children’s library
• Relocation of the large community space to enhance its connectivity with the plaza and foyer
• Adjustments to the building lift core and circulation space on upper levels to improve after-hours access and security to activity and community spaces on each floor

The Customer Service Centre will be temporarily moved and set up within the existing Campsie Library and Knowledge Centre while the building is under construction.

Council acknowledges the programs and services that Campsie Early Child Health Centre has provided to the community over the years and has worked closely with the Sydney Local Health District (SLHD) to find a new home for this service close by. This important service will now operate out of the Carrington Centre, located at Carrington Square, Campsie. This ensures continuity of a key service to the community. 

Council’s existing services will be retained and combined in the Campsie Hub.  The new Hub will include staff areas and a Council Customer Service desk on the ground floor, along with a large community space with the capabilities to host Council meetings if desired.

The Customer Service Centre will be temporarily moved and set up within the existing Campsie Library and Knowledge Centre while the building is under construction.

Yes. The Campsie Hub will contain a large community room with space and technology which could host Council meetings. The room can comfortably host Councillors and a public gallery for the community.

Yes. The Campsie Hub includes a variety of library spaces to cater for different uses including open/group study spaces, lounge and reading areas, quiet study areas, private study rooms and larger activity spaces. The building has also been designed to be flexible and adaptable so it can evolve with the needs of the community over time. 

Yes. The design will include the flexibility to allow extended hours of access for parts of the building. This will include after-hours access to the music centre, community spaces, activity rooms and their associated areas. The design team will continue to develop these spaces with the community feedback in mind to maximize their usefulness to the community after hours. 

Yes. The new building will be accessible and be inclusive to its users.  The proposal considers access for people with various needs and abilities including areas for pram storage, lift access to all areas and accessible paths through to Lofts Garden. Access and inclusion are key considerations for the project and will continue to be incorporated into the design to meet best practices.

Yes. Both the library and community spaces in the new Hub will include the integration of up-to-date technology, Wi-Fi and equipment to cater to the needs of its users. As the design develops it will consider typical design elements such as soundproofing, acoustic separation, privacy and storage.

Yes. The area already has substantial on-grade parking which will remain for users to access. The design team includes a traffic and parking engineer who will review parking requirements to ensure sufficient parking is provided for the facility.

Tender documentation for the early works package is being finalised to enable procurement of a contractor. Based on current programming, demolition works are anticipated to commence on site in late 2026, subject to contractor appointment.

The existing mature eucalypt trees on Beamish Street will be retained and integrated into the new Campsie Plaza. They will also be protected during construction.

Following removal of the existing buildings, Council will continue to undertake detailed site investigations on the site. With the buildings removed, access to areas otherwise restricted will allow for any data gap investigations to be undertaken and reduce the likelihood of contractors encountering unknown latent conditions during construction. This allows for stronger risk management during delivery of the Campsie Hub. 

Safety barriers will remain in place in the site to ensure community and public safety. 

Documentation for submission of the main works DA is progressing in line with the project program and following endorsement in the May 2026 Council meeting is now being finalised for submission. Construction is anticipated to commence in early 2028 subject to contractor appointment.

Yes. As part of the broader project there is no anticipated net loss of public car parking. While the extent of any impacts during the early and main construction phases are largely unknown at this stage, there may be some temporary changes to parking. Council will work to minimise disruption, ensuring public car parking remains available at all times. 

The Campsie Hub will be completed in early 2030.

In May 2025 Council resolved to provide the project in two stages. Stage One comprises an early works package, including demolition of the existing structures on-site, while Stage Two focuses on construction of the new building and plaza. 

The separation of demolition from construction provides several advantages.  These include: 

• Stronger risk management and additional investigation of latent conditions 
• More accurate and competitive construction pricing once latent conditions are better known 
• Acquiring specialist contractor skills for the separate work packages and allowing for more competitive tenders 
• Reduced likelihood of cost escalation and post‑contract blowouts as opposed to D&C delivery models
• Greater program control and flexibility with early works on site occurring while the detailed design documentation and DA approval of the main works run parallel

Yes. The new Campsie Plaza will include additional trees and shading (including native planting), and the design team includes a specialist landscape architect who will prepare a detailed landscape design for the project. 

Environmentally Sensitive Design is an important aspect of the project. Council is committed to delivering a sustainable development and has included in the design team a specialist ESD consultant who will look at maximising sustainability in the design as the project develops. 

This includes exploring both passive and active sustainability initiatives such as:

• Passive solar design

Flexible and adaptable building footprint

• Rainwater collection
• Moving towards Net Zero with the provision of:
  • A fully electrified building (no gas)
  • Solar panels on the roof
  • Low carbon materials
  • A high-performance facade shaped by detailed energy modelling and designed to respond to internal and external environments as well as building servicing strategies
• Including green landscape design to promote connections with nature and promote a healthy environment
• Encouraging sustainable travel through its proximity to Campsie train station, strong pedestrian links and bicycle racks
• Continued exploration of available passive and active sustainable elements as the design develops

The new Campsie Plaza will also create a beautiful space with trees, landscaping and shaded areas around the building which will minimize environmental impacts.

Safety is a key focus for the design and is reviewed by the design team at each stage of the project through to its operation. The community's feedback has been noted for consideration by the design team as the project develops

A key feature of the new Campsie Hub and Plaza is its flexibility to host a wide range of activities. Internally, the building provides library, music and community spaces of varying size which can be booked for both private and public community functions, while the plaza provides a large open space to complement the internal activities. The Campsie Hub and Plaza provide a base for activity which will allow for a wide variety of programs to be explored in the future.

Yes. The new music centre will be soundproofed to ensure quality audio recording within the studios but also to restrict sound escaping these rooms into other areas. As the design develops it will consider the community feedback provided along with typical design elements such as soundproofing, acoustic separation, privacy, equipment and technology requirements and storage.

Yes. Following community feedback, Council will explore opportunities for historic and cultural references in the new design and will retain items of value within the existing buildings such as tapestries, photos and artworks so they are preserved. Council will consult with our First Peoples Advisory Committee to understand how Connecting to Country can be incorporated into the design.

The new Campsie Hub is conveniently located near the Campsie train station. The project creates strong pedestrian links through the building and plaza to encourage pedestrian and cycle approaches to the site. The project will also include bicycle racks within the new plaza.

While the building itself does not have any heritage significance, there is a recognition of the importance of recognising and protecting some of the significant civic and cultural assets located in the existing building. To date, Council has undertaken an audit of all items currently in the building to identify their value, cultural significant and condition, and is working with the architect to identify key items that may be retained and displayed in the new Campsie Hub. Items displayed within the Campsie Hub will allow for the interpretation and representation of the site’s history, and at the same time, items not suitable for display will be appropriately preserved through conservation, secure handling and fit-for-purpose storage arrangements outside of the project.

Yes. Previous reports have been presented to Council and the various resolutions to allow the project to proceed to this stage. 

These include:

• April 2022: WSIG submission including Revitalising Campsie Civic Precinct 
• December 2023: Council endorsed the appointment of a lead design consultant 
• March 2024: Council resolved that Council include a further option for the design of the new Campsie Cultural Hub that considers the broader Council -owned land within the Campsie Civic Precinct   
• May 2024: Council resolved to proceed with concept planning for the new Campsie Hub based on Option 2 
• May 2025: Council resolved to proceed with the next steps for the Campsie Hub including: to proceed to detailed planning and design; to deliver the project across two stages (Stage One early works package, including demolition of the existing structures on-site, and Stage Two construction of the new building); submission of Development Application (DA) for demolition;  funding for each of the above stages to be phased out over the next three years 
• August 2023, May 2024, November 2024, May 2025 and November 2025: progress updates were provided as part of the WSIG reports

Contact Council's Customer Service Centre on 9707 9000 or via email: council@cbcity.nsw.gov.au.

The project delivers on numerous adopted plans for Campsie. These include:

• Council’s Local Strategic Planning Statement vision to deliver arts and community uses on a consolidated site in Campsie
• Campsie Town Centre Master Plan (Refer to Action 1.2.1 and Action 1.2.2). The Campsie Town Centre Master Plan was adopted at the 24 May 2022 Ordinary Council Meeting 
• The Community Infrastructure Strategic Plan, adopted at the 28 May 2024 Ordinary Council Meeting