Contact us

Contact us
Bankstown Campsie Customer Services Centre
Get in touch! Our friendly Customer Service staff are available from 8.30am-5pm, Monday to Friday. Contact Us Canterbury Bankstown Council Get in touch - our friendly Customer Service staff are available anytime between Monday to Friday Contact
Bankstown Customer Service Centre

 

Important: Open (but different)

Our Customer Service Centres are open (but different).

From Monday 29 June 2020, our Campsie and Bankstown Customer Service Centres are 9am to 4pm. Our Call Centre is open 8.30am to 5pm.

Alternatively, you can reach us by: 

Contact

Our friendly Customer Service staff are available anytime between Monday to Friday to assist you with your enquiries. 

ONLINE CUSTOMER REQUEST FORM

Street address

  • Bankstown Customer Service Centre
    Upper Ground Floor
    Bankstown Civic Tower
    66 - 72 Rickard Road (Corner of Jacobs Street)
    Bankstown NSW 2200

  • Campsie Customer Service Centre
    137 Beamish Street
    Campsie NSW 2194

Business hours

  • Bankstown Customer Service Centre: Monday to Friday, 9am-4pm 

  • Campsie Customer Service Centre: Monday to Friday, 9am​-4pm

Postal address

PO Box 8
Bankstown NSW 1885
Australia​

People with disability

If you are deaf, or have a hearing or speech impairment, contact Council through the National Relay Ser​vice. You will need to provide them with our number: 02 9707 9000.​

Customer Service Charter

The City of Canterbury Bankstown is committed to being a customer focused organisation that maintains the highest standards of service at all levels. This Customer Service Charter sets out:

• Our commitment to you;
• Our service standards;
• Our expectations; and
• Our feedback process.

Download the Customer Service Charter .​