View our Operating hours for the Christmas and New Year period

​​​​​​​​Our friendly Customer Service staff are available anytime between Monday to Friday to assist you with your enquiries. 

• Phone: 9707 9000
• Fax: 9707 9700
• Email: council@cbcity.nsw.gov.au
• Online: Report a problem using our Customer Service Request Form​
• ABN: 45 985 891 846

ONLINE CUSTOMER REQUEST FORM

Street address

• Bankstown Customer Service Centre
  Upper Ground Floor
  Bankstown Civic Tower
  66 - 72 Rickard Road (Corner of Jacobs Street)
  Bankstown NSW 2200

• Campsie Customer Service Centre
  137 Beamish Street
  Campsie NSW 2194

Note: The JP Service will be available until Friday 20th December 2019 and commence back on Monday 3rd February 2020.

Business hours

• Bankstown Customer Service Centre: Monday to Friday, 8.30am-5pm 

• Campsie Customer Service Centre: Monday to Friday, 9am​-5pm

Postal address

PO Box 8
Bankstown NSW 1885
Australia

​People with disability

If you are deaf, or have a hearing or speech impairment, contact Council through the National Relay Ser​vice. You will need to provide them with our number: 02 9707 9000.​