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Get in touch! Our friendly Customer Service staff are available from 8.30am-5pm, Monday to Friday. Contact Us Canterbury Bankstown Council Get in touch - our friendly Customer Service staff are available anytime between Monday to Friday Contact

Our friendly Customer Service staff are available anytime between Monday to Friday to assist you with your enquiries.

Phone: 9707 9000
Fax: 9707 9700
Email: council@cbcity.nsw.gov.au
Online: Report a problem using our Customer Service Request Form
ABN: 45 985 891 846

ONLINE CUSTOMER REQUEST FORM

Street address

Bankstown Customer Service Centre
Upper Ground Floor
Bankstown Civic Tower
66 - 72 Rickard Road (Corner of Jacobs Street)
Bankstown NSW 2200
Campsie Customer Service Centre
137 Beamish Street
Campsie NSW 2194

Business hours

Bankstown Customer Service Centre: Monday to Friday, 8.30am-5pm
Campsie Customer Service Centre: Monday to Friday, 9am-5pm

Postal address

PO Box 8
Bankstown NSW 1885
Australia

People with disability

If you are deaf, or have a hearing or speech impairment, contact Council through the National Relay Service. You will need to provide them with our number: 02 9707 9000.

Customer Service Charter

The City of Canterbury Bankstown is committed to being a customer focused organisation that maintains the highest standards of service at all levels. This Customer Service Charter sets out:

• Our commitment to you;
• Our service standards;
• Our expectations; and
• Our feedback process.

Download the Customer Service Charter .