Contact

Our friendly Customer Service staff are available anytime between Monday to Friday to assist you with your enquiries. 

• Phone: 9707 9000 (24 hours, 7 days a week)
• Fax: 9707 9700
• Email: council@cbcity.nsw.gov.au
• Online: Report a problem using our Customer Service Request Form​
• ABN: 45 985 891 846

ONLINE CUSTOMER REQUEST FORM

Street address

• Bankstown Customer Service Centre
  Upper Ground Floor
  Bankstown Civic Tower
  66 - 72 Rickard Road (Corner of Jacobs Street)
  Bankstown NSW 2200 Australia
  

• Campsie Customer Service Centre
  137 Beamish Street
  Campsie NSW 2194 Australia
  

Business hours

• Bankstown Customer Service Centre: Monday to Friday, 9am-4pm 

• Campsie Customer Service Centre: Monday to Friday, 9am​-4pm
  

Postal address

PO Box 8
Bankstown NSW 1885
Australia​

People with disability

If you are deaf, or have a hearing or speech impairment, contact Council through the National Relay Ser​vice. You will need to provide them with our number: 02 9707 9000.​