​​​​​Our friendly Customer Service staff are available anytime between Monday to Friday to assist you with your enquiries. 

• Phone: 9707 9000
• Fax: 9707 9700
• Email: council@cbcity.nsw.gov.au
• Online: Report a problem using our Customer Service Request Form​.
• ABN: 45 985 891 846

Online Customer Request Form

Street address

• Bankstown Customer Service Centre
  Upper Ground Floor
  Bankstown Civic Tower
  66 - 72 Rickard Road (Corner of Jacob St)
  Bankstown NSW 2200

• Campsie Customer Service Centre
  137 Beamish Street
  Campsie NSW 2194

Business hours

• Bankstown Customer Service Centre: 8.30am-5pm Monday to Friday

• Campsie Customer Service Centre: 9am​-5pm Monday to Friday

Postal address

PO Box 8
Bankstown NSW 1885
Australia

​People with disability

If you are deaf, or have a hearing or speech impairment you can contact us through the National Relay Service. You will need to provide them with our number: 02 9707 9000.