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Council provides each household with two pre-booked household Clean Up collections per year. Bookings are absolutely essential – any items that have been put out without a booking is viewed as illegally dumped rubbish which carries a fine. You can include furniture, metal household appliances, and other household goods in boxes or bags.
You should plan for your collection in advance as some times, like Christmas, are busier than others.
When you call us, we'll send a letter confirming the date, a brochure with the conditions of collection, and a sticker to put on the materials. You should put materials out the night before and attach the sticker so it is clearly visible.
Unacceptable materials will not be collected and if left out, could lead to a dumped rubbish fine.
To book your collection, contact our
Customer Service Centre on
Residents of the Canterbury and Roselands wards can also
book online here.