Household bin collection

Household bin collection
Waste Three Bins
Find out how to use your bins and what to do if there is a service issue. household Bin Waste Collection Calendars Canterbury Bankstown missed bin stolen damaged missing Find out how to use your bins and what to do if there is a service issue.


​Your red rubbish bin is emptied weekly and your yellow recycling and green garden waste bins are emptied on alternating weeks.

Please search the below maps to find out what area you are in and to download your waste collection calendar.

Waste collection calendars

Use the Waste collection area maps and waste collection calendars to find out what day your waste services are taking place. ​If you're unsure which ward you li​ve in, ​go to the What Ward am I in?​ page.

​Residents living in Bankstown, Bass Hill and Revesby Wards​​

Step 1

View our Waste Collection Areas Map to find out which area you are in and what day your bin is collected.

Step 2

Download the applicable Waste Collection Calendar for your area:

2017/18 Calendars

Zone A

Zone B

​Residents living in Canterbury and Roselands Wards

Step 1

View our Waste Collection Days and Zones Map to find out which area you are in and what day your bin is collected.

Step 2

Download the applicable Waste Collection Calendar for your zone:

2017/18 Calendars

Zone A

Zone B

Bin placement responsibilities​

With thousands of bins to collect every week, it's important we work together to ensure things run smoothly. 

You can assist us by: 

  • Placing your bins on the kerb as late as possible the night before your scheduled collection; 
  • Placing your bins in a position that is suitable for the truck to collect it with at least 30cm between bins; and 
  • Returning your bins to their storage location on your property as soon as practicable after collection. 

Your bins should be presented for collection with the wheels away from the kerb. Overflowing, overweight or incorrectly placed bins will not be collected.​​

​​​​Missed services 

If your rubbish, recycling or garden waste bin was not emptied on your scheduled collection day, contact our Customer Service Centre on 9707 9000. 

Stolen, damaged or missing bins

To reduce the risk of your bins being stolen or damaged, please present your bins to the kerb as late as possible on the evening before your scheduled collection day and return them to their storage location on your property as soon as possible after they have been emptied. 

If your bin does go missing, have a look in your street and check with your neighbours. If you are still unable to locate your bins, contact our Customer Service Centre on 9707 9000. 

​Getting an extra bin for your household

If you believe you are eligible for an additional red rubbish bin, you need to demonstrate that you are using the existing waste and recycling services as effectively as possible. Applicants are individually assessed by our Waste Team and the service incurs an additional fee.​​

Households can apply for additional yellow recycling and green garden waste bins with no assessment however a fee will be incurred for the additional service.

You can complete and submit an ap​​​plication form.

​If you're unsure which ward you li​ve in, ​go to the What Ward am I in?​ page.

More information

To find out more on sorting waste for coloured bins, go to the Which rubbis​h goes where?​ page. 

For more information on the household bin service, contact Council's Customer Service Centre on ​9707 9000.​​​