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If your rubbish, recycling or garden waste bin was not emptied on your scheduled collection day, call 9707 9000 or
submit an online request here.
View the waste collection areas map to find out which area you are in and what day your bin is collected.
View our waste collection days and zones map to find out which area you are in and what day your bin is collected.
Download the applicable waste collection calendar for your area.
With thousands of bins to collect every week, it's important we work together to ensure things run smoothly.
You can assist us by:
If your bin goes missing, have a look around your street and check with your neighbours. If you can’t find it or it’s damaged (e.g. broken lid or wheel, cracked body), call 9707 9000.
To find out more on sorting waste for coloured bins, go to the
Which rubbish goes where? page.
For more information on the household bin service, call 9707 9000.