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If your rubbish, recycling or garden waste bin was not emptied on your scheduled collection day, call 9707 9000 or submit an online request here.
To find your new bin day from 1 March please click here
With thousands of bins to collect every week, it's important we work together to ensure things run smoothly.
You can assist us by:
If your bin goes missing, have a look around your street and check with your neighbours. If you can’t find it or it’s damaged (e.g. broken lid or wheel, cracked body), report it here
To find out more on sorting waste for coloured bins, go to the Which rubbish goes where? page.
For more information on the household bin service, call 9707 9000.