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Your rates contribute to the provision of day-to-day services, maintaining and building new facilities for the community, improving infrastructure and protecting the environment in the City.
Examples include:
Rates are calculated based on the land value of your property, and not the value of your premises. This value is determined by the NSW Valuer General (see NSW Valuer General Fact Sheet), and is usually reviewed every three years. If you own a strata title property, the land value of the entire site is divided by the unit entitlement (listed on your strata plan) to ascertain the land value for each unit.
Rates are calculated using a rate in the dollar determined and reviewed by Council each year. It is a formula based on land value and usage – business or residential. All land valuations and rates calculations are subject to a minimum amount.
You can receive your notices one of two ways:
You can receive your rates and instalment notices more securely by email. This option will also give you access to PayReq, an easy to use online portal so you can check your notices any time, at your convenience. There is no charge for this service.
To register, click here. Have your rates account number handy as it appears on your rates/instalment notice.
Existing users can login here.
For more information, please contact our Customer Service Centre on 9707 9000.
Register for online notices
Your notices will be sent by Council via Australia Post to your nominated mailing address. Please ensure that Council has your correct mailing address.
If you need to change your mailing address, please complete the 'Change of Address' form
View your notices using internet banking. Check with your bank for further details.
Rates are levied each year for the period of 1 July to 30 June. You will receive a Rates/Instalment Notice four times a year, unless you pay the whole Rates for the year by the first due date – 31 August.
Rates payments are due on 31 August, 30 November, 28 February and 31 May.
Visit our Rates forms and applications page.
For more information, go to Council's Rates Frequently Asked Questions page or call our Customer Service Centre on 9707 9000.
