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To find out more, visit the Fire and Emergency Services Levy (FESL) website at fesl.nsw.gov.au or call 1300 78 78 72.
To find out more about your rates, please select an option from the following:
Your rates contribute to the provision of day-to-day services, maintaining and building new facilities for the community, improving infrastructure and protecting the environment in the City.
Rates are calculated based on the land value of your property, and not the value of your premises. This value is determined by the NSW Valuer General, and is usually reviewed every three years. If you own a strata title property, the land value of the entire site is divided by the unit entitlement (listed on your strata plan) to ascertain the land value for each unit.
Rates are calculated using a rate in the dollar determined and reviewed by Council each year. It is a formula based on land value and usage – business or residential. All land valuations and rates calculations are subject to a minimum amount.
You can receive your notices one of two ways:
Your notices will be sent by Council via Australia Post to your nominated mailing address. Please ensure that Council has your correct mailing address.
Your rates and instalment notices can be sent via email and give you access to an online portal enabling you to check your notices at any time, at your convenience. There is no charge for this service.
Former Bankstown City Council ratepayers who wish to receive notices via email
click here to register or for existing users,
Former Canterbury City Council customers who wish to receive notices via email - coming soon; check back for updates.
For more information, contact our Customer Service Centre on 9707 9000.
Council provides a domestic waste collection service. A charge for this service, Domestic Waste Management, is shown on your notice.
Council may also levy an annual charge for any services prescribed by State Government Regulations, for example Stormwater Management and interest on overdue rates.
Rates are levied each year for the period of 1 July to 30 June. You will receive a Rates/Instalment Notice four times a year, unless you pay the whole Rates for the year by the first due date – 31 August.
Rates payments are due on 31 August, 30 November, 28 February and 31 May.
The NSW Government has announced that ratepayers in the new City of Canterbury Bankstown will not pay more rates than what they would have been levied under their former Council, for the next four years.
For more information, go to Council's
Rates Frequently Asked Questions page or call our Customer Service Centre on