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For specific information about your service, visit our ‘Bin Day Finder’ cb.city/BinDayFinder webpage. Enter your address into the search box to find your yellow/green bin cycle.
The bin days are based on the five Council wards (2019). See the Map and Table below for a quick view of the new bin days. Remember some suburbs are split by a main road; these areas may have two different collection days.
We start early. Make sure you put your bins out the night before so we don’t miss them.
If you’ve put your bin out on time and in the right location but we missed it, let us know at cb.city/reportit and we’ll arrange for a special collection. Help us reduce the number of missed bins by placing your bins on the kerb as late as possible the night before your scheduled collection. Ensure they are positioned so the truck can collect them easily – that means with the wheels away from the kerb, a 30cm gap between the bins and 1 metre away from parked cars, poles, trees and other obstacles.
Let us know what the problem is at cb.city/reportit and we’ll send a team to repair it - free of charge.
First, check that your bin isn’t in your neighbour’s yard or down the street. If it’s gone, let us know at cb.city/reportit and we’ll deliver a replacement.
If your bins are always too full, the property owner or rate payer can apply for an additional red, yellow and/or green bin at cb.city/waste-form. There is an additional charge.
If you need additional bin space for medical waste, such as sanitary products or dialysis waste, you can apply for an additional bin at cb.city/waste-form.
If you’re demolishing and rebuilding your property, you can put a temporary pause on your bin service and pay a lower waste service charge during this period. Visit cb.city/waste-form.
Advance bookings are essential. Some periods are busier than others, particularly around summer, so the wait times may be longer. Please allow up to three weeks.
If you live in a house, townhouse, duplex or an apartment building with five (5) or fewer units, you can make two (2) bookings each calendar year. You can call Customer Service during business hours on 9707 9000 or visit cb.city/cleanup at a time that suits you.
If you live in an apartment building with six (6) or more units, you’ll need to get in contact with your buildings caretaker, building manager or the strata who will make a booking on behalf of the whole building. They will coordinate the collection date, let you know where to put your items and follow up on any issues.
To spread out the volume of waste coming out of apartment blocks and taking up space on streets and in carparks, buildings with 6-50 units are eligible for four (4) collections each year and buildings with more than 51 units are eligible for up to six (6) collections.
All households will be able to put out three cubic metres (3m3) of waste for each collection. That is a pile one metre high and three metres wide and one metre deep.
In apartment blocks with six (6) or more units, bookings are to be coordinated through a caretaker, building manager or the strata on behalf of the whole building. Individual residents will need to contact their building manager to make a booking.
To make a change please go to cleanup.cbcity.nsw.gov.au or call our Customer Service Team on 02 9707 9000.
These changes were the final stage in the alignment of waste and recycling services following the amalgamation of the former Canterbury and Bankstown Councils. These services are being aligned to provide greater efficiency, reliability, accountability and customer service. We are investing in new technology, streamlining services, and encouraging everyone to do their part to create a wasteless generation.The new aligned services began 1 March 2021.
