Booking your household clean up

Booking your household clean up 28/12/2017

If you have unwanted household items that aren’t accepted in your household bin service, you have the opportunity to book two free clean up collections per year.

Items such as bundled garden cuttings, furniture, whitegoods and other household items that are boxed or bagged are accepted for collection.

Booking in advance is essential – it’s best to make the booking about three weeks before you want the items collected.

Some periods throughout the year are busier than others, particularly around summer, so the wait time may be longer.

When you call us to book, we'll send you a letter confirming the date, a brochure with the conditions of collection and a sticker to put on your items so the drivers know you’ve done the right thing.

You should put your items out on the nature strip in front of your property the night before the scheduled collection and attach the sticker so it’s clearly visible.

Unacceptable materials will not be collected and, if left out, could lead to a dumped rubbish fine.


To book your collection, contact our Customer Service Centre on 9707 9000.