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Rates are calculated according to the value of land in the area. The value of land in Canterbury-Bankstown is determined every three years by the Valuer General. There are many factors that are taken into consideration when deciding on land value including recent sale prices, zoning and access to public facilities. This means that rates charged in Canterbury-Bankstown will be different to rates charged in other Council areas.
Council provides a domestic waste collection service. A charge for this service, Domestic Waste Management, is shown on your notice.
Council may also levy an annual charge for any services prescribed by State Government Regulations, for example Stormwater Management and interest on overdue rates.
All residents who have their garbage and recycling collected pay a domestic waste charge. The fee is determined by the total income needed to operate this service. Council sets the fee at a fixed rate each year and the income generated by this charge is put back into the garbage collection service to keep it operating successfully.
Council does not charge GST on rates or garbage collection charges.
Rates are levied each year for the period of 1 July to 30 June. You will receive a Rates/Instalment Notice four times a year, unless you pay the whole Rates for the year by the first due date – 31 August.
Rates payments are due on 31 August, 30 November, 28 February and 31 May.
Interest will be charged when you fail to pay your rate notice or rate instalment by the due date. Interest accrues daily, starting from the first day after the due date. The rate of interest is set by Council but does not exceed State Government regulation percentages. Council can write off interest in special circumstances but the best way to avoid being charged interest on your rates is to make sure payment is made before the due date.
If you fail to pay your rates by the due date, interest will start accruing each day on the outstanding amount. Council will send at least three advices before taking recovery action. If you still have not paid your rates after being sent these advices, Council policy is to commence legal action. This situation can occur because Council may not have your current address. It is your responsibility to inform Council when your details change.
If you are having difficulty in paying your Rates, please contact our Customer Service Centre on 9707 9000, preferably before the account becomes overdue, to arrange a payment plan.
Yes, it is your responsibility to advise Council of your new address and contact details. To update your details complete the
Change of Address form and email it to
Sometimes two different addresses will appear on your rate notice - the postal address and the property address. Council sends your rate notices to your postal address and the property address is what you are paying your rates on. In some cases the suburbs listed on your notice may be different. This is nothing to be concerned about as sometimes postal boundaries are different to the specified geographical boundaries.
A pension rebate is available to eligible pensioners upon application. The total concession available is set by legislation.
The amount or percentage of concession will be determined on the basis that:
How to apply
Download the Pensioner Concession application form, complete it and return, with a copy of your Pension Concession Card, to the Canterbury-Bankstown Council, PO Box 8, Bankstown NSW 1885.
Or visit one of our Customer Service Centres during office hours.
You will need to bring your current Pensioner Concession Card, and our staff will be able to assist you in completing the application.
You may no longer be eligible for a pensioner rebate due to a change in circumstance or personal details within the last 12 months. For example, you may not have received the pensioner rebate because:
Please speak to the staff at Centrelink or Veteran Affairs to update your details or to enquire about your current status in relation to receiving a pensioner rebate.
Rates page for details on ways to receive your rate and instalment notices.
Pay my rates page for details on ways to pay your rates.
Rate pegging is the limit set by the Independent Pricing and Regulatory Tribunal (IPART) by which a Council may increase the total income it will receive from rates. IPART specifies a percentage each year.
For example, if the rate pegging limit is 2.7 percent for any given year, Council could only gain 2.7 percent more in TOTAL income from rates in that given year compared to last year. This does not mean that each individual rates account could increase by 2.7 percent.
IPART may approve applications from individual councils to exceed this percentage. They may also specify the amount by which councils may vary domestic waste management charges.
Need more information?
Please contact our Customer Service Centre on 9707 9000 between 8:30am and 5pm Monday to Friday (excluding public holidays).