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The City of Canterbury Bankstown continues to be among the top councils in NSW for providing a timely service for processing development applications (DAs).
Over the first quarter of the 2018-19 financial year (July-September), Council determined 347 DAs, worth a total value of more than $259 million, in a median time of 40 days.
Mayor Khal Asfour said maintaining this record time and being one of the best performing councils in NSW was the result of the hard work put in by Council’s Planning Department.
"Our main goal, when it comes to processing DAs, is to ensure appropriate and well-designed development occurs throughout our City, regardless of the time it takes," he said.
"But it doesn’t benefit anyone to have applicants waiting for lengthy periods of time, especially when it can be avoided.
"Through our efficiency as an Organisation, we have been able to achieve this quick turn around without compromising the rigorous assessment processes we have in place.
"The application times we have been able to achieve are because of the efforts our staff have gone to.
""In fact, our staff get in touch with applicants directly to help resolve any issues with their application, whether it is over the phone, by email or letter, or through a face-to-face meeting."
Caring for our customers is one our core values at Canterbury Bankstown and thanks to Council’s commitment to communicating with applicants, there has also been a significant reduction in the number of appeals going before the NSW Land and Environment Court.
Council had 37 active cases this time last year, however, this has now dropped to 20 active planning appeals.
"This means more planners are assessing DAs and talking to applicants, rather than spending time in Court," Mayor Asfour said.
"Our strong preference is to work with industry and mum and dad developers to get their project over the line, quickly."
For more information on Council’s planning processes, visit cb.city/development
12/02/2019 9:52 AM