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CBCity supports local jobs for local peoplehttps://www.cbcity.nsw.gov.au/media/news/cbcity-supports-local-jobs-for-local-peopleCBCity supports local jobs for local people2021-07-19T14:00:00Z
Fantastic Plastic. Don’t trash it, Recycle ithttps://www.cbcity.nsw.gov.au/media/news/fantastic-plastic-don’t-trash-it-recycle-itFantastic Plastic. Don’t trash it, Recycle it2021-07-13T14:00:00Z
Premier to attend CBCity COVID Community Forumhttps://www.cbcity.nsw.gov.au/media/news/premier-to-attend-cbcity-covid-community-forumPremier to attend CBCity COVID Community Forum2021-07-13T14:00:00Z
Governor's call to CBCity Mayorhttps://www.cbcity.nsw.gov.au/media/news/governors-call-to-cbcity-mayorGovernor's call to CBCity Mayor2021-07-07T14:00:00Z
Mayor’s COVID plea to Canterbury-Bankstownhttps://www.cbcity.nsw.gov.au/media/news/mayor’s-covid-plea-to-canterbury-bankstownMayor’s COVID plea to Canterbury-Bankstown2021-07-06T14:00:00Z
Bankstown and Campsie master plans win awardhttps://www.cbcity.nsw.gov.au/media/news/bankstown-and-campsie-master-plans-win-awardBankstown and Campsie master plans win award2021-07-05T14:00:00Z
A win for women in sportshttps://www.cbcity.nsw.gov.au/media/news/a-win-for-women-in-sportsA win for women in sports2021-06-16T14:00:00Z
Fiesta! Funding for festivalshttps://www.cbcity.nsw.gov.au/media/news/fiesta-funding-for-festivalsFiesta! Funding for festivals2021-06-16T14:00:00Z
Local builders urged to get the site righthttps://www.cbcity.nsw.gov.au/media/news/local-builders-urged-to-get-the-site-rightLocal builders urged to get the site right2021-06-07T14:00:00Z
Successful walking basketball program plays into overtimehttps://www.cbcity.nsw.gov.au/media/news/successful-walking-basketball-program-plays-into-overtimeSuccessful walking basketball program plays into overtime2021-05-31T14:00:00Z
Hundreds of school children and players left in the lurch for weekshttps://www.cbcity.nsw.gov.au/media/news/hundreds-of-school-children-and-players-left-in-the-lurch-for-weeksHundreds of school children and players left in the lurch for weeks2021-05-31T14:00:00Z
Power playspace for Paul Keating Parkhttps://www.cbcity.nsw.gov.au/media/news/power-playspace-for-paul-keating-parkPower playspace for Paul Keating Park2021-05-31T14:00:00Z
Polluter cops a triple whammy! Fined $330,000https://www.cbcity.nsw.gov.au/media/news/polluter-cops-a-triple-whammy-fined-$330-000Polluter cops a triple whammy! Fined $330,0002021-05-30T14:00:00Z
Art sculpts connection during Reconciliation Weekhttps://www.cbcity.nsw.gov.au/media/news/art-sculpts-connection-during-reconciliation-weekArt sculpts connection during Reconciliation Week2021-05-24T14:00:00Z
Not all heroes wear capeshttps://www.cbcity.nsw.gov.au/media/news/not-all-heroes-wear-capesNot all heroes wear capes2021-05-17T14:00:00Z
Thoughtless vandals tarnish weekend soccerhttps://www.cbcity.nsw.gov.au/media/news/thoughtless-vandals-tarnish-weekend-soccerThoughtless vandals tarnish weekend soccer2021-05-17T14:00:00Z
Save our parkhttps://www.cbcity.nsw.gov.au/media/news/save-our-parkSave our park2021-05-10T14:00:00Z
Walk safely to school dayhttps://www.cbcity.nsw.gov.au/media/news/walk-safely-to-school-dayWalk safely to school day2021-05-10T14:00:00Z
CBCity to provide more support for youth mental healthhttps://www.cbcity.nsw.gov.au/media/news/cbcity-to-provide-more-support-for-youth-mental-healthCBCity to provide more support for youth mental health2021-05-10T14:00:00Z
Serial killer not welcome in my cityhttps://www.cbcity.nsw.gov.au/media/news/serial-killer-not-welcome-in-my-citySerial killer not welcome in my city2021-05-06T14:00:00Z
New fitness program to nurture healthy minds and bodieshttps://www.cbcity.nsw.gov.au/media/news/new-fitness-program-to-nurture-healthy-minds-and-bodiesNew fitness program to nurture healthy minds and bodies2021-05-02T14:00:00Z
Making friends by sharing food scrapshttps://www.cbcity.nsw.gov.au/media/news/making-friends-by-sharing-food-scrapsMaking friends by sharing food scraps2021-05-02T14:00:00Z
Eat global, visit local this Ramadanhttps://www.cbcity.nsw.gov.au/media/news/eat-global-visit-local-this-ramadanEat global, visit local this Ramadan2021-04-25T14:00:00Z
Work starts on Canterbury Town Centrehttps://www.cbcity.nsw.gov.au/media/news/work-starts-on-canterbury-town-centreWork starts on Canterbury Town Centre2021-04-19T14:00:00Z
CBCity's Youth Week bigger and better than everhttps://www.cbcity.nsw.gov.au/media/news/cbcitys-youth-week-bigger-and-better-than-everCBCity's Youth Week bigger and better than ever2021-04-19T14:00:00Z
Join Bert in Honouring Local ANZAC Heroeshttps://www.cbcity.nsw.gov.au/media/news/join-bert-in-honouring-local-anzac-heroesJoin Bert in Honouring Local ANZAC Heroes2021-04-19T14:00:00Z
Iconic cannon restoredhttps://www.cbcity.nsw.gov.au/media/news/iconic-cannon-restoredIconic cannon restored2021-04-19T14:00:00Z
Ramadan Mubarak Canterbury-Bankstown!https://www.cbcity.nsw.gov.au/media/news/ramadan-mubarak-canterbury-bankstownRamadan Mubarak Canterbury-Bankstown!2021-04-11T14:00:00Z
School holiday programs connecting generationshttps://www.cbcity.nsw.gov.au/media/news/school-holiday-programs-connecting-generationsSchool holiday programs connecting generations2021-03-29T13:00:00Z
CBCity joins 'Stop Racism' Campaignhttps://www.cbcity.nsw.gov.au/media/news/cbcity-joins-stop-racism-campaignCBCity joins 'Stop Racism' Campaign2021-03-28T13:00:00Z

Customer service with a difference

Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. Yes Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. News Columns; News and Updates
New Bankstown Customer Service Centre

​CBCity is back and ready to do business face to face but there’ll be a difference.

The Council will reopen the doors of its Bankstown and Camps​ie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times.

Cash transactions will no longer be the norm, no Justice of the Peace and our hours of operation will be between 9am-4pm.

For health and safety reasons there will be a limit of 12 people allowed inside at any time and hand sanitisers will be in place as you enter.

The Bankstown Customer Service Centre has undergone exciting new changes, which will give customers a unique “concierge style” service, geared towards a better experience.

The major renovation is the biggest overhaul to the centre in almost 20 years boasting a new colour scheme and fittings, and four new computers for residents to use. A massive 72-inch digital noticeboard will also keep residents updated on all the latest Council news.

Mayor Asfour said preparing to be open (but different) is the latest sign that life in Canterbury-Bankstown is slowly returning to normal.

“We are balancing the needs of our community and the health and safety requirements,” Mayor Asfour said.
“The slight changes to our centres were necessary so we could get back to some normality.”

Mayor Asfour said the modifications to the Bankstown Customer Service Centre were necessary and overdue, and completed with little disruption to Council’s services.

‘We’ve completely transformed the Bankstown space and its offerings where our new capabilities, like the revamped concierge service, streamlines in-person enquiries in a really personable way,” Mayor Khal Asfour said.

“I think both the staff and public will appreciate the new look.”

Despite both centres being opened, the community is still being encouraged to keep making all requests and payments to Council online from home.

And for all inquiries it’s 24-hour call centre is still available. For more information visit cb.city/contactus


 1/07/2020 10:33 AM