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Canterbury-Bankstown e-waste recycling event is backhttps://www.cbcity.nsw.gov.au/media/news/canterbury-bankstown-e-waste-recycling-event-is-backCanterbury-Bankstown e-waste recycling event is back2023-05-28T14:00:00Z
Creating safer streets for pedestrians and drivershttps://www.cbcity.nsw.gov.au/media/news/creating-safer-streets-for-pedestrians-and-driversCreating safer streets for pedestrians and drivers2023-05-28T14:00:00Z
Have Your Say on 2023/24 operational planhttps://www.cbcity.nsw.gov.au/media/news/have-your-say-on-2023-24-operational-planHave Your Say on 2023/24 operational plan2023-05-28T14:00:00Z
Honouring National Sorry Day and Reconciliation Weekhttps://www.cbcity.nsw.gov.au/media/news/honouring-national-sorry-day-and-reconciliation-weekHonouring National Sorry Day and Reconciliation Week2023-05-28T14:00:00Z
Hello, Possums! Providing homes for native animalshttps://www.cbcity.nsw.gov.au/media/news/hello-possums-providing-homes-for-native-animalsHello, Possums! Providing homes for native animals2023-05-18T14:00:00Z
The dogs are barking: Animal shelter at capacityhttps://www.cbcity.nsw.gov.au/media/news/the-dogs-are-barking-animal-shelter-at-capacityThe dogs are barking: Animal shelter at capacity2023-05-15T14:00:00Z
Multiculturalism to take centre stagehttps://www.cbcity.nsw.gov.au/media/news/multiculturalism-to-take-centre-stageMulticulturalism to take centre stage2023-05-14T14:00:00Z
New community centre opens in Hurlstone Parkhttps://www.cbcity.nsw.gov.au/media/news/new-community-centre-opens-in-hurlstone-parkNew community centre opens in Hurlstone Park2023-04-30T14:00:00Z
Council booms into action against litterhttps://www.cbcity.nsw.gov.au/media/news/council-booms-into-action-against-litterCouncil booms into action against litter2023-04-30T14:00:00Z
Learn about crime prevention and safetyhttps://www.cbcity.nsw.gov.au/media/news/learn-about-crime-prevention-and-safetyLearn about crime prevention and safety2023-04-20T14:00:00Z
Historic show of faith at Ramadan Nightshttps://www.cbcity.nsw.gov.au/media/news/historic-show-of-faith-at-ramadan-nightsHistoric show of faith at Ramadan Nights2023-04-19T14:00:00Z
Billy Dib celebrates Ramadan and remissionhttps://www.cbcity.nsw.gov.au/media/news/billy-dib-celebrates-ramadan-and-remissionBilly Dib celebrates Ramadan and remission2023-04-16T14:00:00Z
Learn about your family history this ANZAC Dayhttps://www.cbcity.nsw.gov.au/media/news/learn-about-your-family-history-this-anzac-dayLearn about your family history this ANZAC Day2023-04-16T14:00:00Z
Sensational shows to see at the Bryan Brown Theatrehttps://www.cbcity.nsw.gov.au/media/news/sensational-shows-to-see-at-the-bryan-brown-theatreSensational shows to see at the Bryan Brown Theatre2023-04-03T14:00:00Z
Beat boredom with our autumn school holidays programhttps://www.cbcity.nsw.gov.au/media/news/beat-boredom-with-our-autumn-school-holidays-programBeat boredom with our autumn school holidays program2023-04-02T14:00:00Z
Debut event to eliminate racial discrimination in CBCityhttps://www.cbcity.nsw.gov.au/media/news/debut-event-to-eliminate-racial-discrimination-in-cbcityDebut event to eliminate racial discrimination in CBCity2023-03-13T13:00:00Z
Programs to foster next generation of artistshttps://www.cbcity.nsw.gov.au/media/news/programs-to-foster-next-generation-of-artistsPrograms to foster next generation of artists2023-03-13T13:00:00Z
"Not just about selling 'Yummy Yummy' food": The spiritual significance behind Ramadanhttps://www.cbcity.nsw.gov.au/media/news/"not-just-about-selling-yummy-yummy-food"-the-spiritual-significance-behind-ramadan"Not just about selling 'Yummy Yummy' food": The spiritual significance behind Ramadan2023-03-08T13:00:00Z
Ramadan Nights Lakemba - Take your tastebuds on a tantalising tourhttps://www.cbcity.nsw.gov.au/media/news/ramadan-nights-lakemba-take-your-tastebuds-on-a-tantalising-tourRamadan Nights Lakemba - Take your tastebuds on a tantalising tour2023-03-06T13:00:00Z
Bankstown Arts Centre fuels healing through arthttps://www.cbcity.nsw.gov.au/media/news/bankstown-arts-centre-fuels-healing-through-artBankstown Arts Centre fuels healing through art2023-03-05T13:00:00Z
Celebrating Canterbury-Bankstown's wonderful womenhttps://www.cbcity.nsw.gov.au/media/news/celebrating-canterbury-bankstowns-wonderful-womenCelebrating Canterbury-Bankstown's wonderful women2023-03-05T13:00:00Z
Ramadan Nights - A spectacular month-long celebration of culturehttps://www.cbcity.nsw.gov.au/media/news/ramadan-nights-a-spectacular-month-long-celebration-of-cultureRamadan Nights - A spectacular month-long celebration of culture2023-03-04T13:00:00Z
CBCity scores a hat trick with third synethic fieldhttps://www.cbcity.nsw.gov.au/media/news/cbcity-scores-a-hat-trick-with-third-synethic-fieldCBCity scores a hat trick with third synethic field2023-02-26T13:00:00Z
Residents encouraged to join the clean up campaignhttps://www.cbcity.nsw.gov.au/media/news/residents-encouraged-to-join-the-clean-up-campaignResidents encouraged to join the clean up campaign2023-02-20T13:00:00Z
Kicked to the curb: CBCity cracks down on illegal dumpinghttps://www.cbcity.nsw.gov.au/media/news/kicked-to-the-curb-cbcity-cracks-down-on-illegal-dumpingKicked to the curb: CBCity cracks down on illegal dumping2023-02-06T13:00:00Z
Campsie Lunar Noodle Markets: Lion dancers, lanterns and all the colour of Lunar New Yearhttps://www.cbcity.nsw.gov.au/media/news/campsie-lunar-noodle-markets-lion-dancers-lanterns-and-all-the-colour-of-lunar-new-yearCampsie Lunar Noodle Markets: Lion dancers, lanterns and all the colour of Lunar New Year2023-01-29T13:00:00Z
Most outstanding honoured with CBCity's Australia Day Awardshttps://www.cbcity.nsw.gov.au/media/news/most-outstanding-honoured-with-cbcitys-australia-day-awardsMost outstanding honoured with CBCity's Australia Day Awards2023-01-26T13:00:00Z
Welcoming CBCity’s new Aussies is the best way to celebrate Australia Dayhttps://www.cbcity.nsw.gov.au/media/news/welcoming-cbcity’s-new-aussies-is-the-best-way-to-celebrate-australia-dayWelcoming CBCity’s new Aussies is the best way to celebrate Australia Day2023-01-19T13:00:00Z
Celebrate Australia Day & cool down at CBCity’s Pool Partieshttps://www.cbcity.nsw.gov.au/media/news/celebrate-australia-day-cool-down-at-cbcity’s-pool-partiesCelebrate Australia Day & cool down at CBCity’s Pool Parties2023-01-16T13:00:00Z
Spectacular new water park opens at Greenacrehttps://www.cbcity.nsw.gov.au/media/news/spectacular-new-water-park-opens-at-greenacreSpectacular new water park opens at Greenacre2023-01-13T13:00:00Z

Customer service with a difference

Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. Yes Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. News Columns; News and Updates
New Bankstown Customer Service Centre

​CBCity is back and ready to do business face to face but there’ll be a difference.

The Council will reopen the doors of its Bankstown and Camps​ie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times.

Cash transactions will no longer be the norm, no Justice of the Peace and our hours of operation will be between 9am-4pm.

For health and safety reasons there will be a limit of 12 people allowed inside at any time and hand sanitisers will be in place as you enter.

The Bankstown Customer Service Centre has undergone exciting new changes, which will give customers a unique “concierge style” service, geared towards a better experience.

The major renovation is the biggest overhaul to the centre in almost 20 years boasting a new colour scheme and fittings, and four new computers for residents to use. A massive 72-inch digital noticeboard will also keep residents updated on all the latest Council news.

Mayor Asfour said preparing to be open (but different) is the latest sign that life in Canterbury-Bankstown is slowly returning to normal.

“We are balancing the needs of our community and the health and safety requirements,” Mayor Asfour said.
“The slight changes to our centres were necessary so we could get back to some normality.”

Mayor Asfour said the modifications to the Bankstown Customer Service Centre were necessary and overdue, and completed with little disruption to Council’s services.

‘We’ve completely transformed the Bankstown space and its offerings where our new capabilities, like the revamped concierge service, streamlines in-person enquiries in a really personable way,” Mayor Khal Asfour said.

“I think both the staff and public will appreciate the new look.”

Despite both centres being opened, the community is still being encouraged to keep making all requests and payments to Council online from home.

And for all inquiries it’s 24-hour call centre is still available. For more information visit cb.city/contactus


 1/07/2020 10:33 AM