Service & facilities changes

Service & facilities changes
COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below.
Service & facilities changes COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below. News Columns; News and Updates
​​​​​​​​​​We're o​pen
(but different)​

As our city reopens you’ll notice a few changes in our services; different hours, group sizes and bookings.​​​

​​Open but different

On this page...


Face masks

To help stop the spread,  masks must be worn when visiting some Council facilities.

Library and Knowledge Centres​Masks must be worn at all our Library and Knowledge Centres.
​Bankstown Arts Centre​Masks must be worn at the Bankstown Arts Centre.
Customer Service Centres​Masks must be worn at our Customer Service Centres.
Morris Iemma Indoor Sports Centre​Mask are not required to be worn while playing sports.
However, it is recommended spectators wear masks.
​Bryan Brown Theatre and Function Centre​Masks must be worn in the Bryan Brown Theatre. Hirers of the theatre are expected to have masks available for their guests.
It is recommended masks be worn in the function rooms.
​BLaKC Cafe​Masks are not required to be worn while eating at the BLaKC Cafe.
​Leisure and Aquatic Centres ​It is recommended that all visitors wear masks at our Leisure and Aquatic Centres, where practicable.


Customer Service Centres

Our Campsie and Bankstown Customer Service Centres are open Monday to Friday, 9am – 4pm.

Alternatively, you can reach us by:


Citizenship Ceremonies

Citizenship Ceremonies are being held with restrictions in place.

If you have a question about your Citizenship Ceremony, contact the Department of Immigration's Citizenship Enquiry Line on 131 880.​


Community Centres and Halls

Bookings of Community Centres and Halls are available, with restrictions in place. Bookings will be limited to reduced numbers of people and will require a COVID plan.​


Development Services​

All development applications are now lodged online through the NSW Planning Portal.

Manage your development application in your own time, in your own home.

For applications for Business Information Certificates and Land Title Dealings, email council@cbcity.nsw.gov.au

Development Applications will be published on our website at cb.cit​y/notices​  


Justice of the Peace Services

Canterbury-Bankstown's Library and Knowledge Centres have resumed Justice of the Peace Services, adhering to the Library COVID-Safe plan and maintaining social distancing. Please do not attend the Libraries if you are feeling unwell.

Leisure and Aquatic Centres and Services

 Our Leisure and Aquatic Centres are open (but different), with restrictions in place.

For the latest information, visit cb.city/LeisureNews


Library and Knowledge Centres​

Our Library and Knowledge Centre are open with restrictions in place.

Book browsing, front desk customer service and click and collect is available at all libraries.

​Resources available through the eLibrary continue to operate as normal. Access a range of online se​rvices here​. 

For more information, call 9789 9423.​

Location

Returns​

Study and Wi-Fi

Computers

Photocopy

​Front desk customer service

Bankstown

Returns box and 24-hour return chute available

Yes

Booking/Walk in

Yes​

Yes

Campsie

Returns box and 24-hour return chute available

Yes

Booking/Walk in

Yes​

Yes

Chester Hill

Returns box and 24-hour return chute available

Yes

Booking/Walk in

Yes​

Yes

Earlwood

Returns box available

Yes

Booking/Walk in

Yes​

Yes

Greenacre

Returns box available

Yes

Booking/Walk in

Yes​

Yes

Lakemba

Returns box and 24-hour return chute available

Yes​

Booking/Walk in

Yes​

Yes

Padstow

Returns box available

Yes​

Booking/Walk in

Yes​

Yes

Panania

Returns box available

Yes​

Booking/Walk in

Yes​

Yes

Riverwood

Returns box and 24-hour return chute available

Yes​

Booking/Walk in

Yes​

Yes​


The Arts

Centre Status Notes
Bankstown Arts CentreOpen

Restrictions are in place.​

Bryan Brown Theatre and Function Centre Open

 

 

Restrictions are in place. Catering requests are being accepted. The BLaKC Cafe is open​.​


Parks and Sporting Fields

 

Parks and Sporting Fields are available to organised groups. They must have a COVID plan in place.  
Social distancing guidelines of 1.5 metres remain in place to allow individuals continued use of parks and fields.
We will continue to follow the advice of NSW Health, for future decisions.

Sporting and Recreation Facilities

 

Sporting and Recreation Facilities are open with restrictions. Changes to these facilities are listed below.​

Service Status Notes
Bankstown Basketball facilities OpenPlease contact the facility to avoid disappointment.
Canterbury Ice Rink OpenPlease contact the facility to avoid disappointment.
Dog parksOpen

For more information, call 9707 9000.​

Golf Club - Sefton Open

For more information, call 9707 9000.

Morris Iemma Indoor Sports CentreOpen
 Please contact the centre for bookings.
Outdoor gymsOpen

For more information, call 9707 9000.

PlaygroundsOpen

For more information, call 9707 9000.

Skate parksOpenFor more information, call 9707 9000.

Tennis courts

Open​For more information, call 9707 9000.
The VelodromeOpenFor more information, call 9707 9000.

Children and Family Services

These centres and services continue to operate. We will continue to follow the advice of NSW Health, for future decisions on the operation of these centres. ​For more information contact Council's Manager Children's Services on 9789 9429. ​​​​​​​