Service & facilities changes

Service & facilities changes
COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below.
Service & facilities changes COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below. News Columns; News and Updates
​​​​​​​​​​We're o​pen
(but different)​

As our city reopens you’ll notice a few changes in our services; different hours, group sizes and bookings.​​​

​​Open but different

On this page...

Customer Service Centres

Our Campsie and Bankstown Customer Service Centres are open Monday to Friday, 9am – 4pm.

Alternatively, you can reach us by:

Citizenship Ceremonies

Citizenship Ceremonies are being held with restrictions in place.

If you have a question about your Citizenship Ceremony, contact the Department of Immigration's Citizenship Enquiry Line on 131 880.​

Community Centres and Halls

Bookings of Community Centres and Halls will be available with restrictions from Wednesday 1 July. Bookings will be limited to reduced numbers of people and will require a COVID plan.​

Development Services​

All development applications are now lodged online through the NSW Planning Portal.

Manage your development application in your own time, in your own home.

For applications for Business Information Certificates and Land Title Dealings, email council@cbcity.nsw.gov.au

Development Applications will be published on our website at cb.cit​y/notices​  

Justice of the Peace Services

Justice of the Peace (JP) services at Customer Service Centres and Libraries are cancelled until further notice.If you need a JP, please visit the NSW Justices of the Peace (JP) Register.

Leisure and Aquatic Centres and Services

Our Leisure and Aquatic Centres are open with restrictions in place.

Lap swimming and use of gym, cardio and zone sessions are available without bookings or time restrictions. Other activities may require bookings and have time restrictions. Please see the table below.

Showers at all centres will be open.

Please call ahead to avoid disappointment.

Visit, cb.city/leisure for bookings.

Trading hours

Location​​WeekdayWeekendContact
Birrong6am to 7pm6.30am to 2pm9644 8300
Canterbury6am to 8pm6.30am to 2pm9789 9303
Max Parker6am to 7pm6.30am to 2pm9771 2148
Roselands5.15am to 8pm6.30am to 2pm9789 9302
Wran8am to 4pmCLOSED9726 2283

 

LocationLane limitsSauna limitsAqua AerobicsGroup fitness
Birrong5 people per laneNABookings required. Max 15 per class.NA
Canterbury5 people per laneNABookings required. Max 15 per class.Bookings required. Max 12 per class.
Max Parker5 people per laneNABookings required. Max 15 per class.NA
Roselands5 people per lane2 people/ 15 minutesBookings required. Max 15 per class.NA
Wran1 person per laneClosedNANA

 

Swim School

Swim School will recommence on Monday 3 August for a shortened 8-week term. 

There will be a maximum of 4 participants per class and a maximum of 1 spectator to attend the centre per participant.​

Library and Knowledge Centres​

Our Library and Knowledge Centre are open with restrictions in place.

Book browsing, front desk customer service and click & collect is available at all libraries.

​Resources available through the eLibrary continue to operate as normal. Access a range of online se​rvices here​. 

For more information, call 9789 9423.​

Location

Returns​

Study & Wi-Fi

Computers

Photocopy

​Front desk customer service

Bankstown

Returns box and 24-hour return chute available

Booking only

Booking only

Booking only

Yes

Campsie

Returns box and 24-hour return chute available

Booking only

Booking only

Booking only

Yes

Chester Hill

Returns box and 24-hour return chute available

Booking only

Booking only

Booking only

Yes

Earlwood

Returns box available

Booking only

Booking only

Booking only

Yes

Greenacre

Returns box available

Booking only

Booking only

Booking only

Yes

Lakemba

Returns box and 24-hour return chute available

Booking only

Booking only

Booking only

Yes

Padstow

Returns box available

Booking only

Booking only

Booking only

Yes

Panania

Returns box available

Booking only​​

Booking available from 29 June

Booking available from 29 June

Yes

Riverwood

Returns box and 24-hour return chute available

Booking only

Booking only

Booking only

Yes​

The Arts

Centre Status Notes
Bankstown Arts CentreOpen

Restrictions are in place.​

Bryan Brown Theatre and Function Centre Open

Restrictions are in place. Catering requests are being accepted. The BLaKC Café is open​.​

Parks and Sporting Fields

Parks and Sporting Fields are available to organised groups. They must have a COVID plan in place.  
Social distancing guidelines of 1.5 metres remain in place to allow individuals continued use of parks and fields.
We will continue to follow the advice of NSW Health, for future decisions.

Sporting & Recreation Facilities

Sporting & Recreation Facilities are open with restrictions. Changes to these facilities are listed below.​

Service Status Notes
Bankstown Basketball facilities OpenThis facility will open from Wednesday 1 July. Please contact the facility to avoid disappointment.
Canterbury Ice Rink OpenPlease contact the facility to avoid disappointment.
Dog parksOpen

On Saturday 18 April, all dog parks were re-opened to the general public.​

For more information, call 9707 9000.​

Golf Club - Sefton Open

On Tuesday 21 April, this facility was re-opened to the general public.

For more information, call 9707 9000.

Morris Iemma Indoor Sports CentreOpenThis facility will open from Wednesday 1 July. Please contact the centre for bookings.
Outdoor gymsOpen

On Saturday 16 May, following advice from the NSW Government, all outdoor gyms were opened to the general public.

For more information, call 9707 9000.

PlaygroundsOpen

On Saturday 16 May, following advice from the NSW Government, all playgrounds were opened to the general public.​

For more information, call 9707 9000.

Skate parksOpenSkate parks have now been reopened to the general public.

For more information, call 9707 9000.

Tennis courts

Open​This facility is currently open.
The VelodromeOpenFor more information, call 9707 9000.

Children and Family Services

These centres and services continue to operate. We will continue to follow the advice of NSW Health, for future decisions on the operation of these centres. ​For more information contact Council's Manager Children's Services on 9789 9429. ​​​​​​​