Coronavirus and your business

Coronavirus and your business
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There is support available for businesses that are impacted by the COVID-19. Coronavirus and your business There is support available for businesses that are impacted by the COVID-19. Canterbury Bankstown Business Advisory Service; Business Support; Business
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COVID Safe Business

 It's important we work together to minimise the spread of COVID-19 as we welcome customers back into  shops, bars and restaurants. The NSW Government has introduced a simple 3-step process to ensure your business is safe for you, your employees and your customers.

 Step 1:  Complete a COVID-19 Safety Plan.
Step 2:  Register as a COVID Safe business.
Step 3:  Show that you’re COVID Safe by  downloading  and displaying your COVID Safe posters  to reassure your customers.

​​If you need business support visit the NSW Government website​ or call 13 77 88.

Posters and Signage  

Access the NSW Government website for the poster and signage toolkit.The signs, posters and stickers in this toolkit provide ourselves, our colleagues and our community reminders of accepted behaviours and new standards of etiquette that will help protect everyone and stop the spread of COVID-19.

Electronic check-in guidance and QR codes

Use electronic methods for contactless check-in and help NSW stay in business and stop the spread of COVID-19. Visit the NSW Government website to ensure your business is adhering to the requirements.

As of 1 January 2021, hospitality venues and hairdressers will be required to use the NSW Government QR code system. Learn more about COVID Safe Check-in with the Service NSW app.

Guidelines on cleaning requirements

Businesses can now access updated NSW Government guidelines on cleaning requirements following a positive COVID-19 case. Visit the NSW Government website for the latest advice on cleaning.

Rates Relief

Council has adopted a new Rates and Hardship Policy, which will allow ratepayers to defer their rates, without accruing interest, up until 30 June 2021. This new policy is in response to the current Coronavirus pandemic and the challenges that residents and businesses have faced as a result.

If your business is experiencing financial hardship and would like to apply to have your rates deferred, fill out the form and submit it to​​​

For additional information on other concessios to businsess, visit Councils COVID-19 page.

Federal Government support

Federal Government Economic Stimulus Package

The Federal Government Economic Stimulus Package is focused on supporting households and businesses to address the economic consequences of the pandemic. Businesses can access support and cashflow assistance. You may be eligible for grants or financial support, including:

  • JobKeeper extension for COVID hit small businesses
    The Federal Government has extended the scheme for eligible businesses (including the self-employed) and not-for-profits until 28 March 2021.
    Learn more »
  • Supporting the flow of credit
    A guarantee of 50 per cent to small and medium enterprise (SME) lenders for new unsecured loans to be used for working capital, up to the value of $250,000.
    Learn more »
  • Boosting cash flow for employers
    Up to $100,000 to eligible small and medium-sized businesses, and not-for-profits (including charities) that employ people, with a minimum payment of $20,000.
    Learn more »
  • Supporting apprentices and trainees
    If you employ an apprentice or trainee you may be eligible for a wage subsidy of 50 per cent.
    Learn more »
  • Increasing the Instant Asset write-off
    An instant asset write-off threshold increase from $30,000 to $150,000, applied from 12 March 2020 until 30 June 2020, for new or second‑hand assets first used or installed ready for use in this timeframe.
    Learn more »
  • Backing Business Investment
    A time limited 15 month investment incentive to support business investment and economic growth over the short term, by accelerating depreciation deductions.
    Learn more »
  • Temporary relief for financially distressed businesses
    A temporary increase to the threshold at which creditors can issue a statutory demand on a company and the time companies have to respond to statutory demands they receive. This includes temporary relief for directors from any personal liability for trading while insolvent.
    Learn more »

More financial advice and support is availableon the Australian Government Business Portal or call the helpline for businesses impacted by COVID-19 on 13 28 46.

NSW Government – Economic Stimulus

The NSW Government has announced a $1.6 billion stimulus and support package to assist businesses and jobs that have been affected by COVID-19.

NSW Government - small business

Economic Development Australia


For further information go to

We will continue to update this page as more information and resources become available.

You can also contact Council's Economic Development team on