Business Link - December 2018

Business Link - December 2018
The information contained in Business Link is distributed to business entities across the City of Canterbury Bankstown. Business Link - December 2018 The information contained in Business Link is distributed to business entities across the City of Canterbury Bankstown. Business Support; Business

​​​​​​​​​​​Welcome to the December​​ 2018 edition of Business Link

Business Link is distributed to business entities across the City of Canterbury Bankstown. In this edition you will find out about:

In this edition ...

  1. Your guide to business during the festive season
  2. What's on in December
  3. Becoming a member of the Canterbury-Bankstown Business Advisory Service
  4. Business mem​ber spotlight


Your guide to business during the festive season

Make the most of business traditions

Did you know that having an attractive Christmas window display can be a real drawcard for potential customers who are in a festive and spending mood?

Also, sending Christmas and New Year cards is the perfect personal touch to remind your clients of their value and worth.

Create your own retail rush

The competition to capture holiday shopping spend is fierce. Excellent customer service is the lifeblood of any business and incorporating gestures of kindness and ensuring your return policy and process match your customer service goals can ease Christmas shopping stress.

It's also important to remember credit card fraud tends to increase over the holiday season. Your business can help prevent fraud by ensuring staff are aware of suspicious behaviours that may indicate signs of counterfeit or stolen credit card purchases.

Build your digital holiday spirit

Turn visitors to your website into shoppers! Your online store can experience an influx of last-minute sales by:

  • Giving your website a festive makeover;
  • Promoting your sales;
  • Stocking up on in-demand items;
  • Focusing on holiday-friendly items;
  • Having shipping methods that guarantee; and even
  • Considering offering free shipping.

Our final tip – don't forget to publish your public holiday trading times.


What's on in December

Realise Business – Workshop session

FREE business guidance sessions are now available with a Multicultural Business Advisor, for support at any stage of your business journey. Whether you're looking to start up, expand, grow your business, or even looking for an exit plan, a Business Advisor can help.

  • WHEN: Tuesday 4 December 
  • TIME: 10am-4pm 
  • WHERE: Canterbury-Bankstown Business Advisory Service, Civic Tower, Ground Floor 66-72 Rickard Road, Bankstown 
  • REGISTER: Bookings are essential. Email connect@industry.nsw.gov.au

NEIS Information Workshop

The New Enterprise Incentive Scheme (NEIS) is a program, funded by the Department of Employment, which assists unemployed people in turning an idea into their own small business. The program can help you become self-sufficient and independent by establishing a new small business.

Approved applicants will receive training in small business management, business skills and assistance to develop their business plan.

  • WHEN: Thursday 20 December 
  • TIME: 9.30-10.30am 
  • WHERE: Canterbury-Bankstown Business Advisory Service, Civic Tower, Ground Floor 66-72 Rickard Road, Bankstown 
  • FOR MORE: Visit sydneybusiness.org.au/about-neis

Becoming a member of the Canterbury-Bankstown Business Advisory Service

Become a member of the Canterbury-Bankstown Business Advisory Service (CBBAS) and receive a range of benefits.

For more information, call Domenica Mirarchi on 9707 9227 or email domenica.mirarchi@cbcity.nsw.gov.au.

Canterbury-Bankstown Business Advisory Service membership applications are approved at the discretion of Council.


Business member spotlight

Kris Robinson

Belmore-based photographer and entrepreneur, Kris Robinson, has been working in the creative and performing arts industry for more than 20 years. Having a family and female focus, Kris celebrates the diversity and multicultural landscape of her Canterbury-Bankstown clientele.

Kris is currently establishing her second business while rebuilding her business presence, following a horrific car accident in which she sustained severe injury.

Being part of CBBAS has given Kris unique opportunities to connect with other businesses and new clients. After attending the recent Spooktacular Get Connected Business Networking Event, Kris connected with two expectant mothers, who were looking for motherhood photography services. The monthly Business Link newsletter also allows her to learn more about other entrepreneurs and connect with other small business in the region.

Kris has a mission to "spend the time to take the best photograph you have ever seen of yourself".


Canterbury-Bankstown Business Advisory Service will be closed from Saturday 15 December, reopening on Monday 14 January 2019.

Wishing you a fun-filled and prosperous holiday season and best wishes for a Happy New Year!​