Business Link - July 2018

Business Link - July 2018
The information contained in Business Link is distributed to business entities across the City of Canterbury Bankstown. Business Link - July 2018 The information contained in Business Link is distributed to business entities across the City of Canterbury Bankstown.  

Upcoming events, workshops and training courses

NEIS Information Workshop
The New Enterprise Incentive Scheme (NEIS) is a program, which assists unemployed people in turning a variable business idea into their own small business.  It is funded by the Department of Employment and helps you become self-sufficient and independent by establishing a new small business.
Approved applicants will receive training in small business management, business skills and assistance to develop their business plan.
  • When:          Thursday 12 July, Thursday 26 July
  • Time:           9.30–10.30am 
  • Location:     Canterbury-Bankstown Business Advisory Service, Civic Tower, Ground Floor 66-72 Rickard Road, Bankstown 
  • Link:  

Business Connect: Realise Business – Business Advisory Sessions
Business Connect aims to support small businesses with their start up, create jobs through growth, help established small-to-medium enterprises (SMEs) become sustainable and increase business confidence across NSW.
FREE business guidance sessions are also now available with a Multicultural Business Advisor, for support at any stage of your business journey, whether you’re looking to start up your business, expand, grow, or even if you’re looking for an exit plan.

The Community Migrant Resource Centre (CMRC) Multicultural Business Connect Advisory Service is funded by the NSW Department of Industry. The team comprises a group of dedicated professionals, who can deliver advice and support in Arabic, Chinese, Korean and Vietnamese, to small business owners in Greater Western Sydney.

The service provides a quality, personalised and highly subsidised business advisory program for the target communities, linking experienced business advisors with small business operators, who want a culturally-personalised client-centered focus, local community knowledge and know-how.

It also assists existing small businesses, which want to grow, expand, sell, implement a succession plan, or improve their overall business plans. CMRC is breaking down many language barriers and making small business a priority towards delivering better information, and increasing their opportunities towards a successful outcome.
Business Connect achieves these aims by:

  • Providing general and specialist business advice;
  • Promoting business growth through innovation, improving resilience and boosting productivity; and
  • Supporting digital readiness and regional business development.

Its workshops are ideal for:

  • Small-to-medium sized business owners; and
  • Business owners who are starting a new business.

When:          Tuesday 3 July
Tuesday 10 July
Tuesday 17 July
Tuesday 24 July
Tuesday 31 July
Time:           Times available from 10am, noon, 2pm and 4pm (bookings are essential)
Where:         Canterbury-Bankstown Business Advisory Service
Civic Tower, Ground Floor, 66-72 Rickard Road, Bankstown
Register:      David Batson  

Business Connect: Business Advisory Bi-Lingual Sessions (Vietnamese)

When:          Thursday 5 July
Thursday 12 July
Thursday 19 July  
Thursday 26 July 
Time:                     10am-3pm (hourly bookings are essential)
Where:         Canterbury-Bankstown Business Advisory Service, Ground Floor 66-72 Rickard Road, Bankstown

Mobile App Workshop for Small/Medium Businesses by DigiGround
A workshop for small/medium businesses - tech knowledge not required. Bring your mobile app ideas and learn to transform them into a reality!
Living in a world where new technology is being created every day, a lot of businesses owners are implementing new tech-savvy concepts for their company and early adopters of technology are the ones who get ahead. Although, with so many advances in the digital space, business owners are starting to wonder if they should have a mobile app for their company in addition to their website. DigiGround’s general manager, John Luhr, will educate attendees on how apps can:

  • Be used to communicate with your customers;
  • Save time and increase efficiency in your business;
  • Help you individualise your product or service delivery;
  • Be as simple or complex as your business needs; and
  • Be produced on a budget and are now within reach of small businesses.
  • When:          Tuesday 3 July
  • Time:           2-4pm
  • Where:         Canterbury-Bankstown Business Advisory Service, Ground Floor 66-72 Rickard Road, Bankstown
  • Register:      Call Domenica Mirarchi on 9707 9227 or email

Bankstown Bites Food Festival

One of Sydney’s best and most loved food festivals, Bankstown Bites, is back in 2018.

My Kitchen Rules judge, Colin Fassnidge, will headline the festival as its celebrity chef.

He will carry out three cooking demonstrations and share his culinary secrets, as he prepares some mouth-watering cuisine.

City of Canterbury Bankstown Mayor, Khal Asfour, said the event, now in its 14th year, would be unmissable.

“Bankstown Bites is always a fantastic day out for the whole family and I encourage everyone to come along,” he said.

“Whether you want delicious food from Canterbury-Bankstown and the greater Sydney area, fun rides for kids or to see professional chefs in action, Bankstown Bites will be the place to be.”

  • When:          Saturday 28 July
  • Time:           10am-4pm
  • Where:         Olympic Parade, Bankstown

For more information, visit

Try a Trade Day

Thinking of a Sydney Trains apprenticeship? Try a Trade Day lets you try before you apply.

Try a Trade is a joint initiative with SALT (supporting and linking tradeswomen) and your local PCYC.

  • Complete a project using hand and power tools.
  • Have expert tradespeople guide you.
  • Get your questions answered by apprentices.

Sydney Trains encourages people of all backgrounds to apply for apprenticeships.


  • When:          Saturday 7 July
  • Time:           9am-1.30pm
  • Where:         Liverpool PCYC, Cnr Cartwright and Maxwell Ave, Miller
  • Bookings:    Book online:




Zero Barriers Excellence Awards

The Zero Barriers Business and Services Excellence Awards is coming in July! 
Zero Barriers aims to support businesses, services and groups across South West Sydney, to work towards zero barriers for people with disability in accessing services, businesses and facilities, like everyone else. Zero Barriers aims to raise awareness and provide ideas, and information, which will help businesses and services address these barriers. The free accessibility guide can be downloaded online. 

Nominations are across five categories:

  1. Large business;
  2. Small-to-medium business;
  3. Innovation; 
  4. Community; and
  5. Arts, sport, recreation.


The awards presentation aims to highlight some of the great efforts and commitment businesses and services have demonstrated, including innovative practices, which promote inclusion and access. The awards will recognise these businesses and services that are working towards ‘zero barriers’ for their customers and employees with disability. The award winners will also receive FREE publicity!

Remember, you do not have to be 100 per cent disability friendly. So long as you can demonstrate a commitment to making some changes, as well as having implemented some improvement, you are still eligible to enter the awards. Changes don’t have to be physical adjustments or expensive modifications.  

Self-nominate or encourage services and businesses you know to nominate themselves. Nominations close on Friday 6 July 2018 at 5pm.

If you would like to do the online self-assessment, download the accessibility guide or enter the awards, visit zerobarrier​s.n​

Zero Barriers is an initiative of The Multicultural Network, funded by NDIA, and is supported by the City of Canterbury Bankstown and South West Bankstown Chamber of Commerce. 


  • When:          Wednesday 25 July
  • Time:           6.30pm
  • Where:         Bankstown Library and Knowledge Centre, 80 Rickard Road, Bankstown (parking underneath building)
  • Contact: or call 0449 255 944.  


Canterbury-Bankstown Local Business Awards

Each year, Council sponsors the Local Business Awards. Last year, for the first time, we delivered a combined ‘new’ business awards program.

There were 264 businesses selected in the Canterbury-Bankstown Local Business Awards finalist list in 2017. More than 700 of our local businesses attended the presentation evening.


  • When:          Wednesday 15 August
  • Time:           Doors open 6.30pm
  • Where:         Revesby Workers Club – 2B Brett Street, Revesby


Campsie set to become Sydney’s foodie and night time destination

Following the release of the South District Plan, Council and the NSW State Government will be looking to enhance the role of Campsie, to deliver eat street and night time economic activities. This will include encouraging activation on Beamish Street and secondary streets, as well as better management of traffic and parking, to make our streets better places for people.
The Plan seeks to grow local employment from the current 4800 to 7500 by 2036, providing a further boost for local business. Together with job growth, Council will work with the NSW Government through the Campsie Planned Precinct process, to provide new housing in the right places.

City Brand now available to local businesses and the community

Local businesses and community groups are encouraged to download and use the FREE Canterbury-Bankstown City Brand today.

Our City Brand is based on the idea of ‘Where Interesting Happens’. We are proud of our diversity and what comes from it – unique and authentic experiences, unapologetic pride about who we are and we strive to make our City a ‘drive to’ destination.

What’s available?

  • Downloadable branding suite of materials including logos, email signatures, decal templates; and
  • Tangible City Brand kit – branded info book, tote bag, notepad, pen, shopfront sticker, etc.

 Top 5 reasons to use the City Brand:

  1. It’s a way for all businesses/groups to connect with each other and collectively promote all of the great things our City is made up of;
  2. The more businesses are on board, the stronger the brand becomes;
  3. It’s a free marketing tool to use alongside your own brand which will hopefully create business opportunities;
  4. It positions your business as a proactive, innovative and leading organisation; and
  5. It will help move Canterbury-Bankstown from a ‘drive-through’ destination to a ‘drive-to’ destination by making our City Brand a more recognisable one.


To access the brand, visit

For more information, call the Canterbury-Bankstown Business Advisory Service on 9707 9228.

Become a member of Canterbury-Bankstown Business Advisory Service (CBBAS)

For an annual investment of just $170+GST, your organisation will receive:

  • Complimentary entry to six CBBAS networking events;
  • Invitations to member-only events;
  • Free listing in online CBBAS business directory;
  • The ability to promote special offers to other members through the CBBAS Directory and e-newsletter - Business Link;
  • An opportunity to exhibit, at a discounted rate, at major CBBAS events;
  • Spotlighting of member businesses at regular networking events and in other promotional material;
  • Special rates on a range of selected business-related products and services provided by other members;
  • Promotional opportunities for your business through a sponsorship arrangement at selected CBBAS events;
  • Access to helpline advice on legal, industrial relations and marketing matters by industry experts;
  • Free listing of available jobs on online CBBAS jobs board; and
  • Complimentary use of CBBAS meeting rooms (conditions apply).

For more information, contact Domenica Mirarchi on 9707 9227 or You can also visit

This offer is part of Council’s commitment to local businesses.

Canterbury-Bankstown Business Advisory Service membership applications are approved at the discretion of Council.

CBBAS Business Member Spotlight

Whether you’re looking at starting a new career, furthering your skills in your current field of employment or need to upgrade your team’s knowledge, ETEA can help you!
ETEA’s training programs address the required skills and knowledge demanded by industry, which increases the employability of its students. Its strong links to industry enables it to tailor its training programs to keep up with the ever changing demands of the community.

The friendly and experienced team will provide a professional approach towards your training needs. This combined with its status as an ISO 9001 Quality Endorsed Company, will ensure you receive respected, high quality training.


Your small business needs a corporate social responsibility report

Sustainable business practices are being pursued and promoted by the largest, most profitable companies in the world. But many small and medium enterprises (SMEs) still think that sustainability is only relevant to large corporations. They are higher profile and attract more media attention, and thus are particularly concerned about protecting and enhancing their reputations. Big businesses are also often better-resourced and more able to invest in corporate social responsibility (CSR).

But CSR is important – and effective – for businesses of any size. SMEs account for 99 per cent of all businesses, making them responsible for most employment creation and private sector gross domestic product (GDP) in our economy. That's a lot of power that could be put to good use in affecting socially responsible change.

A partner project between the United Nations (UN) and SuperGreen Solutions, the premier local business partner for driving revenue and lowering costs through green initiatives, has acknowledged the value of SME sustainability implementation and seeks to help small businesses get on board.
"We believe the next frontier of sustainability will not be found in looking at large corporations, but individual SMEs and, as such, we should approach the problem through an SME's eyes," the project's objective reads.

Greening the SME market

In past years, a business could expect to spend a considerable amount of time and money trying to become more environmentally responsible, only to receive a minimal return on investment (ROI).

Today, though, business sustainability has grown into something more. It is the management and coordination of financial, environmental and social demands to ensure responsible, ethical and ongoing success, according to SuperGreen Solutions' website.

Sustainable business practices allow SMEs to reduce cost, improve productivity and eventually become market leaders. SuperGreen Solutions found that businesses who were recipients of their Green Compass Sustainability Award experienced 20 per cent higher sales and margins, 55 per cent higher employee morale and 50 per cent less employee turnover.

But for some SMEs, social responsibility may simply be a new way to describe something they do already by investing in broader social values that go beyond profit. In many cases, effective CSR does not aim to reinvent the wheel, but perhaps alter the way it is presented.

Quadruple Ps?The triple bottom line has become a common accounting approach, evaluating business performance with the "three Ps" – profit, people and planet. But David Goodman, president of SuperGreen Solutions, said his company adds a fourth P: promotion.

"If you don't talk about it, you don't benefit from market acknowledgement and you are not paying it forward and being a market leader for positive change," Mr Goodman said.

To run a sustainable business, you need to do more than just say the business embraces the right values. Many companies have been accused and even convicted of "greenwashing," or falsely advertising that an organisation's products, aims or policies are environmentally friendly.

A business should be transparent and go beyond self-certification. For an SME to be acknowledged by their local market and global community as sustainable, it should follow a recognised process and become certified by a third-party organisation.

"I cannot become a lawyer without going to school and sitting for the bar," Mr Goodman said.

Businesses can gain consumer trust with the promotion of third party certifications and sustainability reports. This transparency could come from an environmentally responsibility section of a company's website, an annual CSR report, or certifications from B Corp, LEED, or SuperGreen Solutions' sustainability award.

CSR 'goodness'

The Hershey Company is a big business that seems to have mastered the art of sustainability marketing and reporting.

The company released its sixth Corporate Social Responsibility Report earlier this month. It unveiled Hershey's new CSR Strategy, "The Shared Goodness Promise," incorporating four pillars: shared futures, shared business, shared communities and a shared planet.  

Jeff King, Hershey's Senior Director of Sustainability and CSR, said the company is constantly evaluating its reporting strategies to ensure the report is relevant and complete from a business perspective.
"As a company, we publish a 10K, but we do not publish an end of year report anymore," he said. "So, the CSR report in some respects de facto becomes that company report."

Hershey's 2017 CSR Report includes five pages of its CSR related awards and the performance indicators that support the other 60 pages of CSR reporting. Hershey has an additional document dedicated to its Global Reporting Initiative (GRI) submission and the company's greenhouse gas emissions, which it reduced by 2.7 per cent in 2017. That reduction was independently certified by the Climate Registry.

King stressed the importance of these third-party certifications.
"It is a clear signal to the external world that someone is looking over my shoulder verifying that everything that I tell you in transparency is accurate," he said.

For smaller businesses looking to expand their socially responsible practices, King recommends deciding what you're going to do, doing it and reporting your progress.

"Don't be afraid to report on where you fell short, what you've learned and how you're going to change your program to have positive progress again," he said.

SME sustainability reporting

For small businesses ready to become more transparent, The Global Reporting Initiative (GRI) offers introductory guidelines​ on SME sustainability reporting. The process consists of five simple steps; planning your reporting process, collecting input from stakeholders, deciding on report content, building your report and checking and communicating your results.

If you're still overwhelmed by the thought of going green, consider outsourcing your sustainability plans with the help of a company like SuperGreen Solutions. The company can provide third-party certification and a sustainability roadmap specifically catered for your business.

Although small businesses haven't always been at the forefront of corporate social responsibility, it's becoming increasingly apparent that SMEs have a big impact. In 2015, SMEs accounted for just 10 per cent of sustainability reports in the GRI Sustainability Disclosure Database, with the other 90 per cent coming from large and multinational organisations. Yet with SMEs serving as a key engine for job creation and economic growth, sustainability reporting is vital for both small and large organisations alike.


Low wage growth: Working Australia's great struggle is threatening economic growth

This week, Reserve Bank governor Philip Lowe made it clear the central bank is worried about Australia's low wage growth.

Not only is it putting a brake on economic growth, but the governor said it is also threatening our "sense of shared prosperity".

It is an issue many families can relate to — a sense that you are working harder than ever but it is still not enough to meet the cost of living.

7.30 spent time with two families who spoke about the difficulties of raising a family while feeling that financially they are going backwards.

The Giles family live in Sydney's northwest. Phil is a wholesale butcher and is at work by 3am on weekdays. His wife, Amity, works four days a week as a teachers' assistant at a local high school.

Mr Giles has recently negotiated his first decent pay rise in years, after realising his wage had stagnated to the point where it was difficult to cover bills, groceries and the mortgage.

On paper, the family of six are comfortably middle class, with a combined income of close to $150,000. But, the reality is different.

"The electricity bills, phone bills, gas bills, water bills, our rates, water, everything is going up. And not just going up a little, it's going up by a large percentage."

In order to cut their expenditure, the two school-aged kids have reduced their extra-curricular activities. They also decided to turn down a ballet scholarship offered to eldest daughter Zara, because it was cheaper to keep all the kids in the same Catholic school.

Mrs Giles finds it frustrating that even on full-time wages there is no room for luxuries.

"You work hard, you're honest, you do everything they say, keep everything simple. And you just wonder where you're going wrong sometimes."

Ellie Knock works as an early childhood educator in Newcastle. She moved there from Sydney when rent became unaffordable.

Despite 10 years in the sector, she only earns $21 an hour, which is just slightly more than the minimum wage.

Under the award, she gets yearly pay rises, but they are not enough to cover rising living costs. Last year, she earned an extra 68c an hour, but even gaining more qualifications will barely make a difference.

"If I was to get a diploma, I think it's 50 cents or $1 more an hour," she said.

"I feel like everything is increasing around me and that my wages, they're not stagnant, but they're not growing at the same rate."

Economic growth under threat

According to Professor John Buchanan, from the University of Sydney's Business School, the gap between wages and the cost of living is growing in many developed countries, despite rising productivity

"Australian workers are more productive now than they've ever been, but they have not shared in the gains in the way that they used to," he said.

Professor Buchanan says it is rare that workers can demand higher wages from their bosses to meet their rising costs.

"I'm a labour market economist and the labour market doesn't offer that many opportunities," he said.

He argues it is not just a problem affecting households, but also one that is threatening economic growth.

"If the population doesn't consume, that retards the demand for goods and services. So this is why the World Bank and the International Monetary Fund are concerned," he told 7.30.

"These international agencies say if you have more inclusive growth, it's not just good for the families that get more income, it's actually good for the economy because it creates more demand for these services, which then in turn creates more jobs."


Final thought

"If you really look closely, most overnight successes took a long time." Steve Jobs (American entrepreneur)